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Front of House Team Lead

Workstream, Tallahassee, FL, United States


At Chick-fil-A The Gardens, your role is more than just a job, it’s an opportunity. You will gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A The Gardens is an opportunity for people of all ages and backgrounds. We are looking for hard-working, team-oriented, friendly and honest people. Whether you’re starting your career, looking for growth, or seeking a positive environment, we’re excited to invest in you.

Chick-fil-A The Gardens Mission:

“To provide an unparalleled quick service experience by building trust and inspiring humans to be their best.”

Responsibilities

Coordinate daily front of house operations, including Team Member shifts, breaks, and placement

Open, transition, and close the restaurant following proper procedures to ensure that the team for the current and following shift is set up successfully to serve guests

Respond to guest inquiries and consult with management regarding complex issues

Work in multiple positions of the restaurant at any given time during the day to meet business demands

Ensure all Chick-fil-A standards and procedures are being followed

Work alongside Management to ensure the business is moving forward

Train Team Members and ensure they are consistently monitoring food quality, temperatures, and maintaining a clean work environment

Troubleshoot, problem-solve, and make quick decisions on a daily basis based on the operation need at any given moment

Work in a fast-paced, multiple levels, high volume environment leading our team to deliver remarkable service

Beginner experience in Microsoft Word, Microsoft Excel, iPads, and POS system.

Front of House Shift Lead responsibilities will include counting drawers, ensuring cash management procedures are being followed, managing breaks, cleaning checklists, and completing setups.

Note: Shift Lead responsibilities are not limited to the ones listed above and from time to time may be required to perform additional duties to support business demands

Requirements

1+ years experience in quick service, hospitality, or customer service industry

Valid Food Handlers Card (or attain one within 30 days of your start date)

Minimum high school diploma or equivalent

Bend and lift up to 50lbs

Stand for long periods of time

Can successfully uphold and demonstrate Chick-fil-A The Gardens Values of humility, integrity, ingenuity, and perseverance

Benefits

Sunday’s Off

Health, Dental, Vision Insurance

Life Insurance

Discounted meal every shift

Competitive Pay

Scholarship Opportunities

Career Advancement Opportunities

Leadership Development

Culture of care and welcoming environment

Availability/Schedule

Part-time or Full-time availability (20+ hours/week)

Available

at least

4 days per week

Able to open (9:30 am start) or close (9:30 pm finish)

at least

4 days per week

Compensation

$18.00-$19.00/hour

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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