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Tech Support Technician

Young World Physical Education, Friday Harbor, WA, United States


Job Details
Position:

Tech Support Technician

Reports to:

Director of Technology

Term:

2026-7 School Year, 236 days

Hours/day:

7 hours/day; 5 days/week

Building:

District-Wide

Exemption Status:

Non-Exempt

Union Affiliation:

Represented- PSE

Wage:

$31.68/hour

Benefits Eligibility:

Eligible

Position Summary
The Tech Support Technician provides district-wide Tier 1 and Tier 2 technical support for staff, students, and classrooms. Responsibilities include troubleshooting devices and systems, supporting instructional technology, maintaining accurate documentation, and ensuring reliable operations across all district technology environments.

Essential Job Functions

Provide Tier 1 and Tier 2 support for Windows and ChromeOS.

Support classroom AV equipment and instructional technology.

Maintain, inventory, and deploy devices district-wide.

Troubleshoot hardware, software, and basic network connectivity.

Provide user account assistance and application support.

Maintain accurate help desk documentation.

Support staff in integrating technology into instruction.

Perform related duties as assigned.

Minimum Qualifications
Knowledge, Skills and Abilities:

Strong communication and troubleshooting skills.

Ability to learn and adapt to new systems.

Ability to prioritize and meet deadlines.

Education and Experience:

High school diploma required.

Demonstrated ability to work with a team approach and in a service-oriented manner.

Licenses / Special Requirements:

Mandatory safety training and fingerprinting required.

Physical Requirements
Ability to lift 50 lbs, work at heights, manage frequent interruptions, and maintain focus in a school environment. May be exposed to infectious disease.

Evaluation
Evaluated according to district procedures based on performance of essential duties.

Conditions
The above statements describe the general nature of duties; they do not represent an exhaustive list of responsibilities.

Our District Commitment To Non-Discrimination
San Juan Island School District does not discriminate in any programs, activities, or employment opportunities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal. Questions or complaints may be directed to the Civil Rights Compliance Coordinator, Title IX Officer, or Section 504 Coordinator at (360) 378‑4133, PO Box 458, Friday Harbor, WA 98250.

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