IT Support Specialist - Intermediate
AdventHealth, Littleton, CO, United States
Our promise to you
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that
together
we are even better.
All the benefits and perks you need for you and your family
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Schedule
Full time
Shift
Day-Weekend (United States of America)
Address
7700 S BROADWAY
City
LITTLETON
State
Colorado
Postal Code
80122
Job Description
Installs consumer‑based hardware and software on devices and operating systems.
Provides detailed descriptions within internal service ticket system.
Follows AIT standards for devices and software.
Performs preventive maintenance on authorized company devices.
Leads small to mid‑size projects and special initiatives within allotted timeframe.
Knowledge, Skills, and Abilities
Knowledge and experience with various Internet Browsers.
Required
Proficient with Microsoft Office suite.
Required
Proficient with current Microsoft and Mac operating systems.
Required
Proficient at device imaging process.
Required
Advanced knowledge of mobile devices hardware.
Required
Skilled with projects and time tracking processes.
Required
Demonstrates advanced technical troubleshooting and problem‑solving skills.
Required
Knowledgeable of workstation management software.
Required
Experienced with common peripherals and accessories.
Required
In‑depth knowledge of IT security best practices.
Required
Experienced knowledge of IT network hardware, software, and concepts.
Required
Experience working in a highly matrixed, healthcare environment
Preferred
Proficient customer service skills.
Preferred
Education
Associate
Preferred
High School Grad or Equiv
Required
Field of Study
In computer or technology related industry.
Work Experience
2+ technical experience in a highly complex, dynamic environment
Required
Additional Information
N/A
Licenses and Certifications
CompTIA A+ Certification (COMPTIA-A+)
Required
CompTIA Network+
Required
CompTIA CySA+ (Cybersecurity Analyst)
Required
Cisco Certified Network Associate (CCNA)
Required
Microsoft Certified: Fundamentals series (Cloud, Azure, AI, Data, Security etc.) (FUNDAMENTALS)
Required
Physical Requirements
Physical Requirements - https://tinyurl.com/23km2677
Pay Range
$24.65 - $45.84
EEO Statement
This facility is an equal opportunity employer and complies with federal, state and local anti‑discrimination laws, regulations and ordinances.
#J-18808-Ljbffr
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that
together
we are even better.
All the benefits and perks you need for you and your family
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Schedule
Full time
Shift
Day-Weekend (United States of America)
Address
7700 S BROADWAY
City
LITTLETON
State
Colorado
Postal Code
80122
Job Description
Installs consumer‑based hardware and software on devices and operating systems.
Provides detailed descriptions within internal service ticket system.
Follows AIT standards for devices and software.
Performs preventive maintenance on authorized company devices.
Leads small to mid‑size projects and special initiatives within allotted timeframe.
Knowledge, Skills, and Abilities
Knowledge and experience with various Internet Browsers.
Required
Proficient with Microsoft Office suite.
Required
Proficient with current Microsoft and Mac operating systems.
Required
Proficient at device imaging process.
Required
Advanced knowledge of mobile devices hardware.
Required
Skilled with projects and time tracking processes.
Required
Demonstrates advanced technical troubleshooting and problem‑solving skills.
Required
Knowledgeable of workstation management software.
Required
Experienced with common peripherals and accessories.
Required
In‑depth knowledge of IT security best practices.
Required
Experienced knowledge of IT network hardware, software, and concepts.
Required
Experience working in a highly matrixed, healthcare environment
Preferred
Proficient customer service skills.
Preferred
Education
Associate
Preferred
High School Grad or Equiv
Required
Field of Study
In computer or technology related industry.
Work Experience
2+ technical experience in a highly complex, dynamic environment
Required
Additional Information
N/A
Licenses and Certifications
CompTIA A+ Certification (COMPTIA-A+)
Required
CompTIA Network+
Required
CompTIA CySA+ (Cybersecurity Analyst)
Required
Cisco Certified Network Associate (CCNA)
Required
Microsoft Certified: Fundamentals series (Cloud, Azure, AI, Data, Security etc.) (FUNDAMENTALS)
Required
Physical Requirements
Physical Requirements - https://tinyurl.com/23km2677
Pay Range
$24.65 - $45.84
EEO Statement
This facility is an equal opportunity employer and complies with federal, state and local anti‑discrimination laws, regulations and ordinances.
#J-18808-Ljbffr