Parts Representative
Volvo Construction Equipment, Bakersfield, CA, United States
Job Summary And Purpose
This position will champion a “Safety First”, “Customer Focused” and a “Continuous improvement” culture.
Enforce and adhere to all company policies, procedures, standards, and values.
Maintain excellent customer and employee relations.
Work safely at all times. Adhere to all VCES safety guidelines, policies, and practices.
Main Tasks/ Responsibilities
Oversee the front counter parts retail desk: order acceptance and entry, will calls and distribution.
Process emergency part orders in a timely manner.
Assist with inventory management (ordering, shipment, monitoring backorders) and help maintain Showroom displays on a regular basis.
Identify ordered parts with long lead time and obtain through alternate suppliers within price guidelines. Be able to manage and invoice ship direct orders timely.
Maintain accurate documentation of all part orders for customers and file all needed history documentation.
Submits all parts warranty and return claims within the required time frame to receive maximum credit.
Communicate with management on parts availability issues.
Determine pricing on all orders is correct and in accord to company policy.
Conduct daily tracking of outstanding orders and/or shipments.
Perform other duties as assigned by supervisor.
Education/Professional Qualifications Required For The Position
High School diploma or GED preferred.
2-4 years of prior work experience (Construction, Warehouse, Automotive industry) preferred.
Valid California Driver’s license.
Additional Important Requirements
Proficient in standard computer systems (Quipware, Microsoft Office Products).
Knowledgeable of warehouse inventory numbering system.
Knowledge in shipping methods, material handling equipment and tools.
Problem solving and troubleshooting skills required.
Able to complete in-house certification for Forklift Operator.
Good communication and interpersonal skills.
Bilingual in Spanish is a plus.
Benefits
Competitive medical, dental and vision insurance.
Generous paid time off.
Competitive matching retirement savings plans.
Working environment where your safety, health and wellbeing come first.
Focus on professional and personal development through Volvo Group University.
Programs that make today’s challenging reality of combining work and personal life easier.
Base pay is $23.00 - $28.00 / hour, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work‑related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
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This position will champion a “Safety First”, “Customer Focused” and a “Continuous improvement” culture.
Enforce and adhere to all company policies, procedures, standards, and values.
Maintain excellent customer and employee relations.
Work safely at all times. Adhere to all VCES safety guidelines, policies, and practices.
Main Tasks/ Responsibilities
Oversee the front counter parts retail desk: order acceptance and entry, will calls and distribution.
Process emergency part orders in a timely manner.
Assist with inventory management (ordering, shipment, monitoring backorders) and help maintain Showroom displays on a regular basis.
Identify ordered parts with long lead time and obtain through alternate suppliers within price guidelines. Be able to manage and invoice ship direct orders timely.
Maintain accurate documentation of all part orders for customers and file all needed history documentation.
Submits all parts warranty and return claims within the required time frame to receive maximum credit.
Communicate with management on parts availability issues.
Determine pricing on all orders is correct and in accord to company policy.
Conduct daily tracking of outstanding orders and/or shipments.
Perform other duties as assigned by supervisor.
Education/Professional Qualifications Required For The Position
High School diploma or GED preferred.
2-4 years of prior work experience (Construction, Warehouse, Automotive industry) preferred.
Valid California Driver’s license.
Additional Important Requirements
Proficient in standard computer systems (Quipware, Microsoft Office Products).
Knowledgeable of warehouse inventory numbering system.
Knowledge in shipping methods, material handling equipment and tools.
Problem solving and troubleshooting skills required.
Able to complete in-house certification for Forklift Operator.
Good communication and interpersonal skills.
Bilingual in Spanish is a plus.
Benefits
Competitive medical, dental and vision insurance.
Generous paid time off.
Competitive matching retirement savings plans.
Working environment where your safety, health and wellbeing come first.
Focus on professional and personal development through Volvo Group University.
Programs that make today’s challenging reality of combining work and personal life easier.
Base pay is $23.00 - $28.00 / hour, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work‑related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
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