Maintenance Coordinator – Residential Portfolio
Smartland, LLC, Eastlake, OH, United States
Are you a maintenance professional ready to move from the field into a more strategic, office-based role? Do you enjoy organizing schedules, solving problems, and keeping operations running smoothly?
Smartland, a fast-growing private equity real estate company managing 1,400+ units across Northeast Ohio, is hiring a Maintenance Operations Coordinator to serve as the communication hub between residents, technicians, vendors, and property management.
This is the perfect opportunity for someone with hands‑on maintenance knowledge who wants to focus on coordination, scheduling, and operational efficiency.
Schedule
Monday–Friday, standard business hours
In‑office role (Eastlake, Ohio headquarters)
What You’ll Do
Receive and triage maintenance requests
Schedule and dispatch technicians and vendors
Communicate timely updates to residents
Maintain accurate work order documentation (notes, photos, timelines)
Monitor technician workloads and unit turn deadlines
Partner with Property Managers to improve service efficiency
Verify vendor performance and support invoice documentation
Identify recurring issues and recommend process improvements
Utilize property management systems (AppFolio preferred)
What You Bring
Experience in maintenance coordination, property management, or hands‑on residential maintenance
Working knowledge of plumbing, electrical, HVAC, and appliances
Strong organization and multitasking skillsClear, professional communication skills
Comfort handling calls, emails, portals, and scheduling systems
Detail-oriented with strong follow-through
Preferred (Not Required)
Property management or dispatch experience
AppFolio, Yardi, or similar PM software
Experience coordinating technicians or vendors
Compensation & Growth
$25–$30/hour (based on experience)
Medical, dental, vision
PTO + paid holidays
Career paths: Maintenance Manager, Operations Manager, Assistant PM
Professional, accountable, growth-focused culture
At Smartland, we build communities and invest in people. If you’re ready to make a real operational impact, apply today.
#J-18808-Ljbffr
Smartland, a fast-growing private equity real estate company managing 1,400+ units across Northeast Ohio, is hiring a Maintenance Operations Coordinator to serve as the communication hub between residents, technicians, vendors, and property management.
This is the perfect opportunity for someone with hands‑on maintenance knowledge who wants to focus on coordination, scheduling, and operational efficiency.
Schedule
Monday–Friday, standard business hours
In‑office role (Eastlake, Ohio headquarters)
What You’ll Do
Receive and triage maintenance requests
Schedule and dispatch technicians and vendors
Communicate timely updates to residents
Maintain accurate work order documentation (notes, photos, timelines)
Monitor technician workloads and unit turn deadlines
Partner with Property Managers to improve service efficiency
Verify vendor performance and support invoice documentation
Identify recurring issues and recommend process improvements
Utilize property management systems (AppFolio preferred)
What You Bring
Experience in maintenance coordination, property management, or hands‑on residential maintenance
Working knowledge of plumbing, electrical, HVAC, and appliances
Strong organization and multitasking skillsClear, professional communication skills
Comfort handling calls, emails, portals, and scheduling systems
Detail-oriented with strong follow-through
Preferred (Not Required)
Property management or dispatch experience
AppFolio, Yardi, or similar PM software
Experience coordinating technicians or vendors
Compensation & Growth
$25–$30/hour (based on experience)
Medical, dental, vision
PTO + paid holidays
Career paths: Maintenance Manager, Operations Manager, Assistant PM
Professional, accountable, growth-focused culture
At Smartland, we build communities and invest in people. If you’re ready to make a real operational impact, apply today.
#J-18808-Ljbffr