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Massage Therapist

Sorrel River Ranch Resort & Spa, Moab, UT, United States


Sorrel River Ranch aspires to welcome guests and staff into a progressive, authentic community that shares the common passion of living life to its fullest. We’re driven to develop and foster a one‑of‑a‑kind ranch resort experience offering the best quality locally grown food, most unforgettable and enjoyable adventure pursuits, genuine relaxation that restores the mind and body, unique opportunities for bonding with loved ones, and a wealth of experiential education programming with the goal of expanding our collective awareness, understanding, and appreciation of the incredible world we all share.

Position Overview
To embody The Sorrel River Ranch standard by exceeding guest expectations in all areas of service. Manage small and large details related to guest requests and communicate necessary follow‑up with pertinent teams. Support the Front Office and Experience team by working to implement the itinerary for guest daily coordination. Work tirelessly to execute The Sorrel River Ranch mission through supporting The Sorrel River Ranch operations team and stepping up to complete all tasks that need to be done. Work to further The Sorrel River Ranch product by questioning operational norms, proposing solutions, and striving to innovate and streamline The Sorrel River Ranch operations.

Position Responsibilities

Embrace all The Sorrel River Ranch standards and values both within the workplace as well as when out in the community

Provide The Sorrel River Ranch Experience with guests with esthetic services

Provide the highest standard of massage, health, and hygiene to The Sorrel River Ranch clients

Maintain the Sorrel River Ranch standards throughout the spa

Maintain a clean, safe, and well‑organized spa environment through consistent monitoring of the entire Spa

Make sure the Spa is always guest‑facing

The spa therapist must act as a role model, demonstrating the high standards of guest service and treatment protocol

Ensure knowledge of all spa services, products, and treatments so that you can train and work alongside other spa therapists

Comply with all company health and safety procedures, as well as general company rules and regulations

Conduct daily checks throughout the whole spa to ensure it is clean, tidy, and well stocked with products and provisions

Assist management in the ordering of spa products, supplies, and equipment

Learn to follow standard operating procedures to consistently deliver the Sorrel River Ranch wellness product

Keep stock of retail products in the Spa

Help manage back‑of‑the‑house inventory through tracking, organization, ordering and restocking of the spa

Responsible for the utility room and the snack bar in the spa – manage all linen and towels and make sure both rooms are stocked appropriately

Help manage and maintain the interior and exterior of the Spa and elsewhere when needed. This will include cleaning, snow removal, general maintenance, landscaping, upkeep of all equipment, and attention to decor. Actively work to recognize what maintenance needs to be completed and communicate with the appropriate team members

Work with management to make sure all equipment in the spa is up to par and functions properly

Conduct testing and checks on all spa equipment and amenities such as sauna, steam, isopods, etc., and notify maintenance staff of any maintenance issues

Assist the housekeeping department with evening room turndown when necessary

Assist and support lodge staff as much as needed

Operate and fully understand in‑house technology systems such as MEWS, TOAST, etc

Perform other duties as assigned

Education / Experience / Other Requirements

High school diploma or GED

Massage Therapist license is a must

Minimum of 2 years of massage therapist experience

Additional specialized wellness skills

Ability to work in a fast‑paced, dynamic environment; be a team player

Ability to roll with changes and needs of a quickly growing and expanding company

Excellent language skills, both written and verbal

High ethical standards

Must be flexible in schedules, days, nights, weekends, etc

Previous experience in hospitality/guest‑facing environments

Physical Demands / Ability To

Lift 50+ pounds

Perform 4-6 massages a day

Bend, stoop, kneel, and reach with hands and arms

Express and exchange ideas by means of the spoken word accurately, loudly, and quickly

Perceive the nature of sounds at a normal speaking level and make fine discrimination in sound

Visual acuity determines accuracy, neatness, and thoroughness of the work assigned

Withstand a moderate noise level

Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.

Applicants who do not already have legal permission to work in the United States will not be considered.

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