Member Service Representative-Teller
North Star Community Credit Union, Devils Lake, ND, United States
Member Services Representative (Full-Time)
Location:
Devils Lake
Organization:
North Star Community Credit Union
Join a Team That Puts Members First
At North Star Community Credit Union, our Member Services Representatives are at the center of every member interaction. In this role, you’ll deliver friendly, accurate, and professional service while helping members manage their day-to-day financial needs and connect with solutions that support their financial goals.
If you enjoy helping people, solving problems, and building relationships within your community, we encourage you to apply.
What You’ll Do
As a Member Services Representative, you will:
Provide exceptional service to members in person, by phone, and through digital channels
Accurately process deposits, withdrawals, loan payments, and other financial transactions
Assist members with account inquiries, products, and services
Open and maintain member accounts, including remote account assistance
Process and disburse member loans
Balance your cash drawer daily and resolve discrepancies
Support members with online banking and general account access
Identify opportunities to recommend products and services that meet member needs
Maintain accurate records while adhering to all policies and procedures
Assist with branch operations, including phones, scanning, filing, and data entry
What We’re Looking For
Experience
1–3 years of customer service, banking, cash handling, or related experience preferred
Education
High School Diploma or GED required
Skills
Strong customer service and interpersonal skills
High attention to detail and accuracy
Professional communication and confidentiality
Proficiency with computers and ten‑key calculators
Ability to build relationships and provide tailored solutions
What Success Looks Like
Delivering service aligned with The North Star Way standards
Accurately processing transactions and balancing daily
Responding to member needs promptly and effectively
Identifying opportunities to enhance members’ financial well‑being
Contributing to a positive, team‑focused work environment
Why Join Us?
At North Star Community Credit Union, we’re committed to supporting our members, employees, and communities. Our team makes a meaningful impact every day—helping people navigate their financial journeys with confidence.
#J-18808-Ljbffr
Location:
Devils Lake
Organization:
North Star Community Credit Union
Join a Team That Puts Members First
At North Star Community Credit Union, our Member Services Representatives are at the center of every member interaction. In this role, you’ll deliver friendly, accurate, and professional service while helping members manage their day-to-day financial needs and connect with solutions that support their financial goals.
If you enjoy helping people, solving problems, and building relationships within your community, we encourage you to apply.
What You’ll Do
As a Member Services Representative, you will:
Provide exceptional service to members in person, by phone, and through digital channels
Accurately process deposits, withdrawals, loan payments, and other financial transactions
Assist members with account inquiries, products, and services
Open and maintain member accounts, including remote account assistance
Process and disburse member loans
Balance your cash drawer daily and resolve discrepancies
Support members with online banking and general account access
Identify opportunities to recommend products and services that meet member needs
Maintain accurate records while adhering to all policies and procedures
Assist with branch operations, including phones, scanning, filing, and data entry
What We’re Looking For
Experience
1–3 years of customer service, banking, cash handling, or related experience preferred
Education
High School Diploma or GED required
Skills
Strong customer service and interpersonal skills
High attention to detail and accuracy
Professional communication and confidentiality
Proficiency with computers and ten‑key calculators
Ability to build relationships and provide tailored solutions
What Success Looks Like
Delivering service aligned with The North Star Way standards
Accurately processing transactions and balancing daily
Responding to member needs promptly and effectively
Identifying opportunities to enhance members’ financial well‑being
Contributing to a positive, team‑focused work environment
Why Join Us?
At North Star Community Credit Union, we’re committed to supporting our members, employees, and communities. Our team makes a meaningful impact every day—helping people navigate their financial journeys with confidence.
#J-18808-Ljbffr