Front Office Clerk
United Surgical Partners International Inc (USPI), New York, NY, United States
Position Summary
We have an exciting opportunity to join our team as a Patient Care Technician-TH 2 Radiology-Day Shift (37.5 hours).
Job Responsibilities
Demonstrates knowledge of the NYU Langone Health Core Values and incorporates them into the performance of duties.
Demonstrates respect for patient confidentiality, privacy, dignity, and rights.
Demonstrates accountability for supplies, equipment, and environmental support.
Assists in the collection of data for the unit’s Quality and Performance Improvement Program, including patient satisfaction and other measures.
Assists the nurse in the review and corrective action plans regarding patient/family response, and satisfaction.
Recognizes own limitations and requests assistance when needed.
Discusses educational concerns and goals with the Nurse Manager or appropriate leadership.
Seeks learning resources for identified learning needs.
Participates in the orientation process of other patient care technicians.
Participates in unit meetings and conferences.
Completes annual mandatory education requirements for patient care technicians.
Demonstrates an awareness of the needs and behaviors of specific patient age groups and different cultures.
Assists in supporting unit activities as requested and in emergency situations as directed.
Utilizes specialized skills and safety when carrying out specific tasks of patient care as assigned, including phlebotomy, fingersticks for glucose, and electrocardiograms.
Demonstrates understanding of infection prevention and control standards.
Assists in data collection and activities as assigned.
Assists in maintaining safety and comfort needs of patients and families.
Assists with admission, transfer and discharge procedures per unit/service operations.
Verbally and non-verbally communicates responsiveness and support to patients, families, and other staff.
Observes general behavior and reports same to the registered nurse to whom assigned.
Provides assistance to patients in the activities (listed in the Performance Standards by service/unit) as applicable.
Completes delegated responsibilities as directed by the registered nurse.
Uses a clear, caring and respectful communication style with patients and families, nurses and other members of the health care team. Functions as a respectful member of the health care team.
Answers patients’ call lights promptly and effectively; completes patient requests for assistance with personal care and activity, and reports those requests not within the role of the patient care technician to the professional nurse assigned to the patient.
Reports all observations concerning patients to the professional nurse responsible for the patient on a given shift.
Responds to requests for specific tasks as delegated by any registered professional nurse.
Provides for security of patients’ personal property, and handles valuables according to hospital procedure.
Maintains cleanliness of the nursing unit as appropriate to position.
Gives direct assistance to all team members, including registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, escort, dietary and other health care employees.
Assists in having patient ready for scheduled appointments including placing the patient on a stretcher or in a wheelchair.
Runs errands to other departments, including delivery of specimens and equipment.
Assists in keeping patient environment, patient equipment and patient care areas/units clean, safe and orderly.
Ensures that necessary equipment and supplies are present in the patient rooms and on the unit.
Minimum Qualifications
High school graduate or equivalent.
PCT certification upon hire or transfer into the position.
BLS certification (American Heart Association AHA) or Heartsaver CPR/AED certification (American Heart Association AHA) required upon entry.
Working knowledge of English evidenced in verbal, reading, and writing abilities; other language an asset.
Ability in computer skills.
Proficiency in venipuncture and phlebotomy required.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
For more information, see NYU Langone Health’s EEO policies and the Federal “EEO is the law” poster.
Salary range: $57,185.94 - $57,185.94 annually. Actual salaries depend on factors such as experience, specialty, education, and hospital need. Salary range does not include bonuses or other compensation.
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We have an exciting opportunity to join our team as a Patient Care Technician-TH 2 Radiology-Day Shift (37.5 hours).
Job Responsibilities
Demonstrates knowledge of the NYU Langone Health Core Values and incorporates them into the performance of duties.
Demonstrates respect for patient confidentiality, privacy, dignity, and rights.
Demonstrates accountability for supplies, equipment, and environmental support.
Assists in the collection of data for the unit’s Quality and Performance Improvement Program, including patient satisfaction and other measures.
Assists the nurse in the review and corrective action plans regarding patient/family response, and satisfaction.
Recognizes own limitations and requests assistance when needed.
Discusses educational concerns and goals with the Nurse Manager or appropriate leadership.
Seeks learning resources for identified learning needs.
Participates in the orientation process of other patient care technicians.
Participates in unit meetings and conferences.
Completes annual mandatory education requirements for patient care technicians.
Demonstrates an awareness of the needs and behaviors of specific patient age groups and different cultures.
Assists in supporting unit activities as requested and in emergency situations as directed.
Utilizes specialized skills and safety when carrying out specific tasks of patient care as assigned, including phlebotomy, fingersticks for glucose, and electrocardiograms.
Demonstrates understanding of infection prevention and control standards.
Assists in data collection and activities as assigned.
Assists in maintaining safety and comfort needs of patients and families.
Assists with admission, transfer and discharge procedures per unit/service operations.
Verbally and non-verbally communicates responsiveness and support to patients, families, and other staff.
Observes general behavior and reports same to the registered nurse to whom assigned.
Provides assistance to patients in the activities (listed in the Performance Standards by service/unit) as applicable.
Completes delegated responsibilities as directed by the registered nurse.
Uses a clear, caring and respectful communication style with patients and families, nurses and other members of the health care team. Functions as a respectful member of the health care team.
Answers patients’ call lights promptly and effectively; completes patient requests for assistance with personal care and activity, and reports those requests not within the role of the patient care technician to the professional nurse assigned to the patient.
Reports all observations concerning patients to the professional nurse responsible for the patient on a given shift.
Responds to requests for specific tasks as delegated by any registered professional nurse.
Provides for security of patients’ personal property, and handles valuables according to hospital procedure.
Maintains cleanliness of the nursing unit as appropriate to position.
Gives direct assistance to all team members, including registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, escort, dietary and other health care employees.
Assists in having patient ready for scheduled appointments including placing the patient on a stretcher or in a wheelchair.
Runs errands to other departments, including delivery of specimens and equipment.
Assists in keeping patient environment, patient equipment and patient care areas/units clean, safe and orderly.
Ensures that necessary equipment and supplies are present in the patient rooms and on the unit.
Minimum Qualifications
High school graduate or equivalent.
PCT certification upon hire or transfer into the position.
BLS certification (American Heart Association AHA) or Heartsaver CPR/AED certification (American Heart Association AHA) required upon entry.
Working knowledge of English evidenced in verbal, reading, and writing abilities; other language an asset.
Ability in computer skills.
Proficiency in venipuncture and phlebotomy required.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
For more information, see NYU Langone Health’s EEO policies and the Federal “EEO is the law” poster.
Salary range: $57,185.94 - $57,185.94 annually. Actual salaries depend on factors such as experience, specialty, education, and hospital need. Salary range does not include bonuses or other compensation.
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