Senior Service Technician
The Cook & Boardman Recruiting Team, Rillton, PA, United States
Job Description
The Service Technician will be responsible for the repair and maintenance of component cable, category cable, fiber, wireless access points, cameras, access control devices, and other low voltage cabling and devices with or without direct onsite supervision.
Why Work With Us?
Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
Work-Life Balance: Generous paid time off for rest, family, and self-care.
Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.
Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.
Essential Functions
Install, Service and Maintain of various access control devices and electrified door hardware
Install, Service and Maintain various cameras
Install, Service and Maintain cable pathway systems to support security and network systems
Maintain company-owned equipment
Work in a team environment with other service team members
Observe all safety rules and best practices
Perform other duties, as required
Demonstrate a willingness to learn and work well within a team environment
Minimum Qualifications
Minimum have 3 years of experience in the physical security, IT or electronics field
Experience in configuring access control and surveillance systems
High school diploma or equivalent
Hold a valid driver’s license
Be at least 21 years old to operate company vehicles
Successfully pass a background check and drug screen
Knowledge, Skills and Abilities
Ability to read and use a measuring tape, level and other required tools for installation required
Excellent interpersonal skills, including external and internal communication (written and verbal) skills
Demonstrate a desire to learn the industry that C&B serves
Willing and able to work a flexible schedule when required to meet our customer’s needs (nights, weekends, over-night, etc.)
Comfortable with heights, such as working a ladder and/or aerial man-lift
Present oneself in a professional and neat manner
Solid organization, attention to detail and multi-tasking skills
Excellent written and verbal skill required with the ability to communicate and understand detailed instructions
Physical Demands
This position requires physical activity consistent with a construction or installation environment. The employee will spend more than two-thirds of their time standing, kneeling, crouching, stooping, using hands to handle or feel, and reaching with hands and arms. Approximately one-third of the time may be spent walking and engaging in verbal communication or listening. Frequent lifting and moving of materials weighing between 25 and 50 pounds is required.
Work Environment
This role may involve travel to project sites and exposure to a variety of environmental conditions. These may include outdoor weather, proximity to forklifts or other heavy machinery, and the use of hand tools or hardware. Employees may be subject to frequent heavy lifting and other physical demands typical of a construction or warehouse environment.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
The Cook & Boardman Group is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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The Service Technician will be responsible for the repair and maintenance of component cable, category cable, fiber, wireless access points, cameras, access control devices, and other low voltage cabling and devices with or without direct onsite supervision.
Why Work With Us?
Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
Work-Life Balance: Generous paid time off for rest, family, and self-care.
Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.
Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.
Essential Functions
Install, Service and Maintain of various access control devices and electrified door hardware
Install, Service and Maintain various cameras
Install, Service and Maintain cable pathway systems to support security and network systems
Maintain company-owned equipment
Work in a team environment with other service team members
Observe all safety rules and best practices
Perform other duties, as required
Demonstrate a willingness to learn and work well within a team environment
Minimum Qualifications
Minimum have 3 years of experience in the physical security, IT or electronics field
Experience in configuring access control and surveillance systems
High school diploma or equivalent
Hold a valid driver’s license
Be at least 21 years old to operate company vehicles
Successfully pass a background check and drug screen
Knowledge, Skills and Abilities
Ability to read and use a measuring tape, level and other required tools for installation required
Excellent interpersonal skills, including external and internal communication (written and verbal) skills
Demonstrate a desire to learn the industry that C&B serves
Willing and able to work a flexible schedule when required to meet our customer’s needs (nights, weekends, over-night, etc.)
Comfortable with heights, such as working a ladder and/or aerial man-lift
Present oneself in a professional and neat manner
Solid organization, attention to detail and multi-tasking skills
Excellent written and verbal skill required with the ability to communicate and understand detailed instructions
Physical Demands
This position requires physical activity consistent with a construction or installation environment. The employee will spend more than two-thirds of their time standing, kneeling, crouching, stooping, using hands to handle or feel, and reaching with hands and arms. Approximately one-third of the time may be spent walking and engaging in verbal communication or listening. Frequent lifting and moving of materials weighing between 25 and 50 pounds is required.
Work Environment
This role may involve travel to project sites and exposure to a variety of environmental conditions. These may include outdoor weather, proximity to forklifts or other heavy machinery, and the use of hand tools or hardware. Employees may be subject to frequent heavy lifting and other physical demands typical of a construction or warehouse environment.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
The Cook & Boardman Group is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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