Medical Assistant/Relations Associate- Mount Sinai Downtown Doctors Float Pool -
Mount Sinai Health System, New York, NY, United States
Job Description
The Medical Assistant Relations Associate is responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). In addition, provides clerical support necessary for efficient and effective functioning of the office.
Collective bargaining unit
SEIU 1199-MSBIMG
SEIU 1199 at Mount Sinai Beth Israel - DOCS, BXJ - MS Downtown Doctors Float Pool - BIMG, Beth Israel Medical Group
Qualifications
Medical Assistant/Relations Associate
BLS certification or Heart Saver from AHA
Licensed/Credentialed as a Phlebotomist or EKG technician preferred
Certification as a Medical Assistant or two (2) years relevant work experience preferred.
CMA/RMA - National Certification Required
Responsibilities
Performs EKGs as ordered by the physician
Performs lab testing as ordered by the physician
Performs PFT as ordered by the physician
Admits patient to the exam room and takes vital signs, medical history, medication history and allergy history. Height and weight as indicated
Performs quality controls
Ensures that the patient referrals are completed and forwarded appropriately
Documents appropriately any treatment
Documents any telephone contact with the patient
Documents in the lab accession log and outside medical testing log as per established procedure
Adheres to universal precautions and OSHA Regulations
Maintains examination rooms and medical areas in a clean and orderly fashion
Registers and transacts patients promptly and accurately using current computer system
Updates pertinent patient information, including medical insurance coverage and eligibility
Ensures that all patients names appear on daily ledger sheets
Schedules patient appointments
Retrieves and files medical reports/lab results
Processes HMO referrals as requested by Physician, Practice Management, and patients
Communicates to Physician all patient emergencies
Answers telephones with name and Beth Israel Medical Group office location
Takes messages to ensure follow‑up on all calls
Scans paperwork into the EMR in a timely fashion
Balances ledger sheets and accounts for all monies received
Has accountability for all aspects of the cash box and the contents within. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed
Provides information to other departments as requested
Provides assistance with uncovered shifts
Confirms appointments
Notifies Practice Manager or Office Manager of any problems in the office
Notifies Practice Manager or Office Manager when office supplies are needed
Calls insurance companies to verify coverage and eligibility
Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex‑rays, etc.
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
Compensation Statement
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $28.8828 - $29.3828 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
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The Medical Assistant Relations Associate is responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). In addition, provides clerical support necessary for efficient and effective functioning of the office.
Collective bargaining unit
SEIU 1199-MSBIMG
SEIU 1199 at Mount Sinai Beth Israel - DOCS, BXJ - MS Downtown Doctors Float Pool - BIMG, Beth Israel Medical Group
Qualifications
Medical Assistant/Relations Associate
BLS certification or Heart Saver from AHA
Licensed/Credentialed as a Phlebotomist or EKG technician preferred
Certification as a Medical Assistant or two (2) years relevant work experience preferred.
CMA/RMA - National Certification Required
Responsibilities
Performs EKGs as ordered by the physician
Performs lab testing as ordered by the physician
Performs PFT as ordered by the physician
Admits patient to the exam room and takes vital signs, medical history, medication history and allergy history. Height and weight as indicated
Performs quality controls
Ensures that the patient referrals are completed and forwarded appropriately
Documents appropriately any treatment
Documents any telephone contact with the patient
Documents in the lab accession log and outside medical testing log as per established procedure
Adheres to universal precautions and OSHA Regulations
Maintains examination rooms and medical areas in a clean and orderly fashion
Registers and transacts patients promptly and accurately using current computer system
Updates pertinent patient information, including medical insurance coverage and eligibility
Ensures that all patients names appear on daily ledger sheets
Schedules patient appointments
Retrieves and files medical reports/lab results
Processes HMO referrals as requested by Physician, Practice Management, and patients
Communicates to Physician all patient emergencies
Answers telephones with name and Beth Israel Medical Group office location
Takes messages to ensure follow‑up on all calls
Scans paperwork into the EMR in a timely fashion
Balances ledger sheets and accounts for all monies received
Has accountability for all aspects of the cash box and the contents within. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed
Provides information to other departments as requested
Provides assistance with uncovered shifts
Confirms appointments
Notifies Practice Manager or Office Manager of any problems in the office
Notifies Practice Manager or Office Manager when office supplies are needed
Calls insurance companies to verify coverage and eligibility
Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex‑rays, etc.
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
Compensation Statement
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $28.8828 - $29.3828 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
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