Server
Metz Culinary Management, Wilkes-Barre, PA, United States
Server Waiter
No one has a bigger impact on a guest's satisfaction than you. (Okay, maybe the bartender weighs in pretty heavily, too.) You set down the mood, the food and the tone for celebration. A TGI Fridays Server (W/W) possesses a passion for uplifting service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the guests' expectations. You bring the fun to every table.
Specific responsibilities of the Server (W/W) include:
Greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience
Looks for visual and verbal cues to identify the experience the guest wants and customizes the service to meet those expectations
Promptly and accurately takes food and beverage requests from guests
Ensures expedient service of food and beverages to the guest
Frequently checks up on the guests and uses visual cues to provide silent service as appropriate
Learns TGIF menu and beverages, expertly recommends and upsells items
IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger
Follows all Fridays Service Style Standards
Accurately rings all orders into the POS system while simultaneously interacting with guests when applicable
Practices conversational ordering by mentioning current promotional features
Loves making guests feel valued
Requirements
A TGI Fridays Server (W/W) must be able to carry natural conversation with guests without sounding scripted or intrusive
Additional specific requirements for the Server (W/W) include:
Must be able to deliver plates and food and clear tables
Must be able to hear well amongst loud background noise
Must be dressed neatly and well-groomed in company approved uniform at all times
Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
Must be able to calmly respond to angry guests and notify a Manager
Must be able to read and write notes to hearing impaired guests
Must be able to read menus to sight-impaired guests
Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request
Must be able to read and write
Must be able to stand and walk during entire shift
Must be able to reach, bend, stoop and wipe counters/tables
DISCLAIMER: THIS CONTENT REPRESENTS THE ROLE OF A TGI FRIDAYS INC. EMPLOYEE. YOU ARE APPLYING TO A FRANCHISE LOCATION WHERE FRANCHISEES MAY INCLUDE DIFFERENT OR ADDITIONAL REQUIREMENTS. PLEASE VERIFY ACTUAL REQUIREMENTS DURING THE INTERVIEW.
Minimum Age 21
Ability to Lift 30 lbs
Ability to Stand 6-8 Hours
We are a family-driven company that delivers restaurant-inspired hospitality to everyone we serve.
#J-18808-Ljbffr
No one has a bigger impact on a guest's satisfaction than you. (Okay, maybe the bartender weighs in pretty heavily, too.) You set down the mood, the food and the tone for celebration. A TGI Fridays Server (W/W) possesses a passion for uplifting service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the guests' expectations. You bring the fun to every table.
Specific responsibilities of the Server (W/W) include:
Greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience
Looks for visual and verbal cues to identify the experience the guest wants and customizes the service to meet those expectations
Promptly and accurately takes food and beverage requests from guests
Ensures expedient service of food and beverages to the guest
Frequently checks up on the guests and uses visual cues to provide silent service as appropriate
Learns TGIF menu and beverages, expertly recommends and upsells items
IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger
Follows all Fridays Service Style Standards
Accurately rings all orders into the POS system while simultaneously interacting with guests when applicable
Practices conversational ordering by mentioning current promotional features
Loves making guests feel valued
Requirements
A TGI Fridays Server (W/W) must be able to carry natural conversation with guests without sounding scripted or intrusive
Additional specific requirements for the Server (W/W) include:
Must be able to deliver plates and food and clear tables
Must be able to hear well amongst loud background noise
Must be dressed neatly and well-groomed in company approved uniform at all times
Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
Must be able to calmly respond to angry guests and notify a Manager
Must be able to read and write notes to hearing impaired guests
Must be able to read menus to sight-impaired guests
Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request
Must be able to read and write
Must be able to stand and walk during entire shift
Must be able to reach, bend, stoop and wipe counters/tables
DISCLAIMER: THIS CONTENT REPRESENTS THE ROLE OF A TGI FRIDAYS INC. EMPLOYEE. YOU ARE APPLYING TO A FRANCHISE LOCATION WHERE FRANCHISEES MAY INCLUDE DIFFERENT OR ADDITIONAL REQUIREMENTS. PLEASE VERIFY ACTUAL REQUIREMENTS DURING THE INTERVIEW.
Minimum Age 21
Ability to Lift 30 lbs
Ability to Stand 6-8 Hours
We are a family-driven company that delivers restaurant-inspired hospitality to everyone we serve.
#J-18808-Ljbffr