Security Operations Center Analyst - Senior
Long View Systems, Deer Park, TX, United States
Job Title
Security Operations Centre Analyst
Location
Deer Park, TX
Responsibilities
Actively participate in 24x7 operations of the Long View Security Operations Centre for L2 support
Monitor, identify and validate security events generated from Security Information Event Management (SIEM) tools
Actively work in monitoring, event and incident management tools like Sentinel and BMC Remedy
Respond to critical business impacting situations and coordinate the efforts required to engage the proper resources to remediate the issue
Coordinate major security incident situations and provide internal communications via email in a timely manner
Provide general support for Security Information Event Management (SIEM) tool changes, tweaks, additions and updates within Sentinel and any additional tools leveraged by Long View
Provide security guidance to team members across the organization how to best identify, contain and remediate security related incidents
Understand complex issues across on-premise, public and private cloud solutions and articulate the impact to higher tier team members
Follow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, opening and/or updating service desk tickets to track the handling of events to resolution and closure, assignment of the ticket to the appropriate owner
Work with cloud technologies like Azure, AWS and Google Cloud Platform
Fulfill reporting requests that can be pulled from Long View tools
Qualifications
5+ years of professional experience in incident detection and response, malware analysis, or cyber forensics
Extensive experience evaluating, interpreting, and integrating relevant data sources for the purpose of merging network attack analyses with counterintelligence and law enforcement investigations
Experience with various IT service management tools including performance monitoring and ITSM solutions
Experience with Security Information Event Management platforms like Sentinel, Splunk and Sumo Logic
Experience working with incident, problem, change and service requests that follow ITIL framework standards
Experience provisioning new client services and working through customer onboarding tasks
Proven ability to troubleshoot and resolve technical and procedural issues
Strong verbal and written communication which will allow you to communicate effectively to customers in non-technical terms
Ability to react quickly and professionally with a sense of urgency
Ability and desire to work on an on-call rotation for 24-hour support
Willingness to work on-site in Deer Park, TX
Preferred Qualifications
Intermediate level network and security certifications like the Security+, Network+, SSCP and/or CCNA Security
Salary
Expected salary range $72,240 - $97,440 per annum.
Benefits
Medical
Accident Insurance
Critical Illness Insurance
Dental
Vision
Health Savings Account (HSA) (LVS contributes $500 per plan year)
Flexible Spending Account (FSA)
Short-term Disability
Long-term Disability
Life Insurance
Accidental Death & Dismemberment
Voluntary Life and Accidental Death & Dismemberment
Retirement Savings 401(k) (LVS contributes 5% of previous year’s W2 earnings) and ROTH
Discount Program
Employee Assistance Program
Equal Opportunity Employer
Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.
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Security Operations Centre Analyst
Location
Deer Park, TX
Responsibilities
Actively participate in 24x7 operations of the Long View Security Operations Centre for L2 support
Monitor, identify and validate security events generated from Security Information Event Management (SIEM) tools
Actively work in monitoring, event and incident management tools like Sentinel and BMC Remedy
Respond to critical business impacting situations and coordinate the efforts required to engage the proper resources to remediate the issue
Coordinate major security incident situations and provide internal communications via email in a timely manner
Provide general support for Security Information Event Management (SIEM) tool changes, tweaks, additions and updates within Sentinel and any additional tools leveraged by Long View
Provide security guidance to team members across the organization how to best identify, contain and remediate security related incidents
Understand complex issues across on-premise, public and private cloud solutions and articulate the impact to higher tier team members
Follow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, opening and/or updating service desk tickets to track the handling of events to resolution and closure, assignment of the ticket to the appropriate owner
Work with cloud technologies like Azure, AWS and Google Cloud Platform
Fulfill reporting requests that can be pulled from Long View tools
Qualifications
5+ years of professional experience in incident detection and response, malware analysis, or cyber forensics
Extensive experience evaluating, interpreting, and integrating relevant data sources for the purpose of merging network attack analyses with counterintelligence and law enforcement investigations
Experience with various IT service management tools including performance monitoring and ITSM solutions
Experience with Security Information Event Management platforms like Sentinel, Splunk and Sumo Logic
Experience working with incident, problem, change and service requests that follow ITIL framework standards
Experience provisioning new client services and working through customer onboarding tasks
Proven ability to troubleshoot and resolve technical and procedural issues
Strong verbal and written communication which will allow you to communicate effectively to customers in non-technical terms
Ability to react quickly and professionally with a sense of urgency
Ability and desire to work on an on-call rotation for 24-hour support
Willingness to work on-site in Deer Park, TX
Preferred Qualifications
Intermediate level network and security certifications like the Security+, Network+, SSCP and/or CCNA Security
Salary
Expected salary range $72,240 - $97,440 per annum.
Benefits
Medical
Accident Insurance
Critical Illness Insurance
Dental
Vision
Health Savings Account (HSA) (LVS contributes $500 per plan year)
Flexible Spending Account (FSA)
Short-term Disability
Long-term Disability
Life Insurance
Accidental Death & Dismemberment
Voluntary Life and Accidental Death & Dismemberment
Retirement Savings 401(k) (LVS contributes 5% of previous year’s W2 earnings) and ROTH
Discount Program
Employee Assistance Program
Equal Opportunity Employer
Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.
#J-18808-Ljbffr