Front Desk & Member Experience Coordinator
D1 TRAINING, Glenview, IL, United States
This Isn't a Typical Front Desk Job
At D1 Training North Shore, the front desk is the heartbeat of the facility. You're not just checking people in — you're setting the tone, building relationships, and making sure every member walks out feeling like they belong here.
Benefits
Flexible schedule
Free uniforms
Training & development
We train youth athletes, adults, and competitive teams. Our coaches are serious about results. We need someone at the front who matches that energy and takes just as much pride in the experience as the coaches do on the floor.
If you're the kind of person who remembers names, moves fast, and genuinely enjoys being around motivated people — keep reading.
Member Experience
What You'll Actually Be Doing
Greet members by name and make them feel like regulars from day one
Manage check-ins and keep class flow smooth during busy windows
Be the go-to person for questions, concerns, and first impressions
Front Desk Operations
Process memberships, transactions, and retail sales
Handle incoming calls and inquiries quickly and professionally
Manage scheduling, appointment confirmations, and daily organization
Social Media & Content
Capture real moments — workouts, wins, behind-the-scenes energy
Post to Instagram and other platforms to keep our community engaged
Help tell the story of what D1 North Shore looks like from the inside
Facility Standards
Keep the lobby, turf, and common areas clean and guest-ready at all times
Restock drinks, snacks, and merchandise
Support opening and closing procedures
Who We're Looking For
You don't need a fitness certification or a background in sales. But you do need to show up on time, bring energy, and care about doing the job right.
The best fit for this role is someone who:
Is naturally good with people and comfortable starting conversations
Stays organized and calm when multiple things are happening at once
Takes ownership — if something needs to be done, you do it without being asked
Is coachable and open to feedback
Has a genuine interest in fitness, sports, or athletic performance (big plus, not a requirement)
Schedule
This is a part-time role built around our peak hours — afternoons, evenings, and Saturday mornings.
Monday through Thursday: 3:45 PM – 7:45 PM
Saturday: 8:00 AM – 12:00 PM
Approximately 15–20 hours per week
Consistency matters here. Reliable availability is non-negotiable.
Compensation & Perks
$18 per hour
Full D1 Training membership — train for free on your own time
A genuinely fun place to work with coaches and members who take their goals seriously
Real opportunity to grow with the business as we scale
#J-18808-Ljbffr
At D1 Training North Shore, the front desk is the heartbeat of the facility. You're not just checking people in — you're setting the tone, building relationships, and making sure every member walks out feeling like they belong here.
Benefits
Flexible schedule
Free uniforms
Training & development
We train youth athletes, adults, and competitive teams. Our coaches are serious about results. We need someone at the front who matches that energy and takes just as much pride in the experience as the coaches do on the floor.
If you're the kind of person who remembers names, moves fast, and genuinely enjoys being around motivated people — keep reading.
Member Experience
What You'll Actually Be Doing
Greet members by name and make them feel like regulars from day one
Manage check-ins and keep class flow smooth during busy windows
Be the go-to person for questions, concerns, and first impressions
Front Desk Operations
Process memberships, transactions, and retail sales
Handle incoming calls and inquiries quickly and professionally
Manage scheduling, appointment confirmations, and daily organization
Social Media & Content
Capture real moments — workouts, wins, behind-the-scenes energy
Post to Instagram and other platforms to keep our community engaged
Help tell the story of what D1 North Shore looks like from the inside
Facility Standards
Keep the lobby, turf, and common areas clean and guest-ready at all times
Restock drinks, snacks, and merchandise
Support opening and closing procedures
Who We're Looking For
You don't need a fitness certification or a background in sales. But you do need to show up on time, bring energy, and care about doing the job right.
The best fit for this role is someone who:
Is naturally good with people and comfortable starting conversations
Stays organized and calm when multiple things are happening at once
Takes ownership — if something needs to be done, you do it without being asked
Is coachable and open to feedback
Has a genuine interest in fitness, sports, or athletic performance (big plus, not a requirement)
Schedule
This is a part-time role built around our peak hours — afternoons, evenings, and Saturday mornings.
Monday through Thursday: 3:45 PM – 7:45 PM
Saturday: 8:00 AM – 12:00 PM
Approximately 15–20 hours per week
Consistency matters here. Reliable availability is non-negotiable.
Compensation & Perks
$18 per hour
Full D1 Training membership — train for free on your own time
A genuinely fun place to work with coaches and members who take their goals seriously
Real opportunity to grow with the business as we scale
#J-18808-Ljbffr