Senior IT Service Desk Engineer – Hybrid

Edelman Financial Engines is seeking a Senior Service Desk Technician for their Boston office. This hybrid position requires at least 6 years of IT support experience, strong expertise in Windows 11 and Office 365, and excellent problem-solving skills. Responsibilities include troubleshooting technical issues, mentoring junior staff, and managing help desk tickets. The role offers competitive compensation, with a salary range of $48,800 to $65,100, plus benefits such as bonuses and wellness plans.
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