Guest Services Liaison - 139394
University of California San Diego, San Diego, CA, United States
#139394 Guest Services Liaison
Filing Deadline: Tue 5/5/2026
As part of the Office of Experience Transformation, the Guest Services Liaison is an integral part of the Guest Services team, responsible for supporting patients and visitors at UC San Diego Health by providing a warm, welcoming environment.
Key Responsibilities
Welcome patients, visitors and guests upon arrival
Assist with wheelchair mobilization
Provide wayfinding support
Connect patients and guests with hospital resources
Deliver support items to patient rooms
Address questions or concerns in lobby and arrival areas
Use electronic medical records to support patient and guest needs
Assist surgical patients and their families with communication
Collaborate effectively with UC San Diego Health staff
The shift for this position is 11:30am - 8:00pm
Minimum Qualifications
Three years of public-facing experience in healthcare, hospitality, or a service-oriented role.
BLS/CPR at time of hire with commitment to get BART within six (6) months of hire date.
Strong communication and interpersonal skills.
Ability to remain calm in a fast-paced and sometimes stressful environment.
Preferred Qualifications
Bilingual Spanish/English.
Special Conditions
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency
Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%).
Hourly Equivalent: $27.49 - $34.17
Equal Opportunity Employer
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Misconduct Disclosure Requirement
As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
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Filing Deadline: Tue 5/5/2026
As part of the Office of Experience Transformation, the Guest Services Liaison is an integral part of the Guest Services team, responsible for supporting patients and visitors at UC San Diego Health by providing a warm, welcoming environment.
Key Responsibilities
Welcome patients, visitors and guests upon arrival
Assist with wheelchair mobilization
Provide wayfinding support
Connect patients and guests with hospital resources
Deliver support items to patient rooms
Address questions or concerns in lobby and arrival areas
Use electronic medical records to support patient and guest needs
Assist surgical patients and their families with communication
Collaborate effectively with UC San Diego Health staff
The shift for this position is 11:30am - 8:00pm
Minimum Qualifications
Three years of public-facing experience in healthcare, hospitality, or a service-oriented role.
BLS/CPR at time of hire with commitment to get BART within six (6) months of hire date.
Strong communication and interpersonal skills.
Ability to remain calm in a fast-paced and sometimes stressful environment.
Preferred Qualifications
Bilingual Spanish/English.
Special Conditions
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency
Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%).
Hourly Equivalent: $27.49 - $34.17
Equal Opportunity Employer
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Misconduct Disclosure Requirement
As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
#J-18808-Ljbffr