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Italian Speaking Customer Agent - Work In Greece - Fully Paid Relocation Package

Mercier Consultancy MD, Italy, NY, United States


Mercier Consultancy MD is excited to announce an opening for an Italian Speaking Customer Agent to join our team in Greece, supported by a fully paid relocation package. This role is ideal for individuals fluent in Italian, seeking to work in a dynamic customer service environment. As a Customer Agent, you will provide exceptional support to Italian-speaking clients, ensuring efficient resolution of inquiries and a positive customer experience.

Key Responsibilities

Deliver excellent customer service in Italian across phone, email, and chat channels

Handle customer inquiries, complaints, and provide accurate product information

Maintain detailed records of customer interactions within CRM systems

Collaborate with cross-functional teams to enhance service quality and customer satisfaction

Stay updated on company products, policies, and industry trends to provide accurate assistance

Requirements

Fluency in Italian (both spoken and written) is required; proficiency in English is advantageous

Prior experience in customer service or related fields is preferred

Strong communication, interpersonal, and problem-solving skills

Ability to adapt to a new cultural and professional environment in Greece

Proficiency with computers, CRM systems, and digital communication tools

Self-motivated, team-oriented, with a commitment to customer satisfaction

Willingness to relocate to Greece with full relocation support provided

Benefits

Competitive Monthly Salary

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

2 Extra Salaries Per Year

And Much More

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