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HR Coordinator

Patriot Rail Company LLC, Jacksonville, FL, United States


Jacksonville, FL, Patriot Rail Company LLC (PRCC), 10752 Deerwood Park Blvd, Suite 300, Jacksonville, FL 32256, USA

You’ll play a critical role in helping the People Operations function scale effectively by owning system data integrity, supporting team members, employees and managers with a customer‑service mindset, and proactively identifying opportunities to level up how we work.

What You’ll Do
Act as the HR primary administrator and owner for UKG (and other HR systems), ensuring data accuracy, consistency, and compliance.

Entering new hire, job change, and termination data

Maintaining personnel files (digital and/or physical)

Tracking training, acknowledgments, and sign‑in sheets

Ensuring documentation is complete and filed correctly

Supporting audits and compliance reviews

Input, maintain and audit employee records, job changes, workflows, run reports, all with exceptional attention to detail.

Serve as the point of escalation for UKG questions, issues, and troubleshooting.

Identify system and process inefficiencies and recommend improvements, enhancements, or changes.

Support onboarding, offboarding, benefits, and other HR lifecycle processes through accurate system execution.

Provide responsive, customer‑focused HR support to employees and leaders.

Create and maintain documentation, job aids, and process guides for HR systems.

Support reporting, audits, and data requests with accuracy and timeliness.

Assist with HR projects and initiatives tied to growth and system optimization.

Own data integrity across HR systems, proactively identifying and correcting discrepancies.

Monitor processes closely and raise concerns early—before issues become employee‑impacting problems.

Enforce process discipline and ensure standards are followed consistently.

What We’re Looking For
2–5 years of experience in an HRIS Administrator role with a strong understanding of HR roles and responsibilities.

Hands‑on experience with UKG (system administration strongly preferred).

Proven ability to function as a systems owner.

Extreme attention to detail and strong data integrity mindset.

Customer service‑oriented, approachable, and anticipates problems with a solution‑focused approach.

Team driven, proactive, and comfortable taking initiative to improve processes.

Strong professional written and verbal communication skills.

Desire to grow professionally with a great company.

Why You’ll Love Working Here
Opportunity to be a key owner of HR systems, not just a transactional user.

Meaningful impact as the department evolves.

Visibility and partnership with a fun, highly driven team.

A role designed for long‑term growth within the People Operations department.

You will thrive here if you:

You are a self‑directed learner who asks thoughtful questions, seeks clarity, and takes initiative to understand the “why” behind the work.

Are deeply process‑driven and feel uneasy when workflows lack clarity or controls.

Naturally double‑check your work and feel responsible for accuracy even when no one is watching.

Notice inconsistencies quickly and feel compelled to resolve them.

Think in terms of controls, dependencies, and downstream impact.

Feel a personal sense of ownership when something goes wrong—and satisfaction when it’s done correctly.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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