Event Coordinator - The Setai, Miami Beach
Setai Hotel Group, Miami Beach, FL, United States
Event Coordinator - The Setai, Miami Beach (Miami Beach)
Position:
Event Coordinator
Location:
The Setai, Miami Beach
Position Summary:
The Event Coordinator supports the planning and execution of intimate, high-touch guest experiences across all dining outlets and select private spaces. This role ensures seamless coordination, operational excellence, and an elevated guest experience in alignment with The Setai’s standards and Forbes expectations.
Key Responsibilities
Coordinate private dining, group reservations, VIP experiences, and special activations across all outlets
Serve as the primary point of contact for confirmed events, ensuring clear and consistent communication with clients and internal teams
Prepare and distribute detailed event summaries (BEO-style) to ensure full alignment across departments
Partner closely with Food & Beverage leadership to execute events in accordance with service standards and operational flow
Oversee events in real time, maintaining a strong floor presence and anticipating guest needs
Ensure all setups, timing, and presentation meet The Setai’s standards, including table settings, ambiance, and service sequence
Work closely with captains and managers to ensure pre-shift communication, grooming standards, and service readiness are upheld
Support OpenTable management by ensuring all group reservations and special requests are properly noted and executed per service (breakfast, lunch, dinner, brunch)
Maintain accountability for accuracy of details, including menus, timing, guest preferences, and billing
Manage last-minute changes with professionalism, discretion, and a solutions-oriented approach
Identify opportunities to enhance revenue through curated experiences and personalized service
Ensure all post-event follow-up and internal documentation is completed accurately
Daily Focus
Review all upcoming events, group bookings, and VIP arrivals across outlets
Ensure OpenTable reflects accurate details and notes for each reservation
Communicate daily priorities with outlet managers and operational teams
Conduct pre-service walkthroughs to ensure readiness, cleanliness, and presentation
Verify captains are reviewing key event details during line-ups, including grooming and service expectations
Monitor events and guest experience throughout service, addressing any opportunities in real time
Maintain organized and up-to-date event records
Qualifications
Previous experience in luxury hospitality, events, or high-end restaurant operations
Strong understanding of service standards within a Forbes-rated environment preferred
Exceptional attention to detail and organizational skills
Polished communication and professional presence
Ability to multitask and perform under pressure while maintaining composure
Flexible schedule, including evenings, weekends, and holidays
Core Competencies
Execution excellence
Attention to detail
Strong communication and collaboration
Professionalism and discretion
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term Disability Insurance
Retirement plan - 401(k)program.
Generous Paid Time Off Program
Bereavement Pay
Jury Duty Pay
Food & Beverage Discounts
Spa Discounts
Employee Referral Program
Duty Meals
Uniforms & Maintenance of Uniforms
This is a non-management position.
This is a full time position.
EOE/DFWP
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Position:
Event Coordinator
Location:
The Setai, Miami Beach
Position Summary:
The Event Coordinator supports the planning and execution of intimate, high-touch guest experiences across all dining outlets and select private spaces. This role ensures seamless coordination, operational excellence, and an elevated guest experience in alignment with The Setai’s standards and Forbes expectations.
Key Responsibilities
Coordinate private dining, group reservations, VIP experiences, and special activations across all outlets
Serve as the primary point of contact for confirmed events, ensuring clear and consistent communication with clients and internal teams
Prepare and distribute detailed event summaries (BEO-style) to ensure full alignment across departments
Partner closely with Food & Beverage leadership to execute events in accordance with service standards and operational flow
Oversee events in real time, maintaining a strong floor presence and anticipating guest needs
Ensure all setups, timing, and presentation meet The Setai’s standards, including table settings, ambiance, and service sequence
Work closely with captains and managers to ensure pre-shift communication, grooming standards, and service readiness are upheld
Support OpenTable management by ensuring all group reservations and special requests are properly noted and executed per service (breakfast, lunch, dinner, brunch)
Maintain accountability for accuracy of details, including menus, timing, guest preferences, and billing
Manage last-minute changes with professionalism, discretion, and a solutions-oriented approach
Identify opportunities to enhance revenue through curated experiences and personalized service
Ensure all post-event follow-up and internal documentation is completed accurately
Daily Focus
Review all upcoming events, group bookings, and VIP arrivals across outlets
Ensure OpenTable reflects accurate details and notes for each reservation
Communicate daily priorities with outlet managers and operational teams
Conduct pre-service walkthroughs to ensure readiness, cleanliness, and presentation
Verify captains are reviewing key event details during line-ups, including grooming and service expectations
Monitor events and guest experience throughout service, addressing any opportunities in real time
Maintain organized and up-to-date event records
Qualifications
Previous experience in luxury hospitality, events, or high-end restaurant operations
Strong understanding of service standards within a Forbes-rated environment preferred
Exceptional attention to detail and organizational skills
Polished communication and professional presence
Ability to multitask and perform under pressure while maintaining composure
Flexible schedule, including evenings, weekends, and holidays
Core Competencies
Execution excellence
Attention to detail
Strong communication and collaboration
Professionalism and discretion
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term Disability Insurance
Retirement plan - 401(k)program.
Generous Paid Time Off Program
Bereavement Pay
Jury Duty Pay
Food & Beverage Discounts
Spa Discounts
Employee Referral Program
Duty Meals
Uniforms & Maintenance of Uniforms
This is a non-management position.
This is a full time position.
EOE/DFWP
#J-18808-Ljbffr