IT Administrator- Red Rocks & Denver Coliseum - Red Rocks - Concessions
Aramark Corporation, Denver, CO, United States
Job Description
Red Rocks Amphitheatre is a rock structure near Morrison, Colorado, where concerts are given in the open‑air Amphitheatre. Red Rocks Amphitheater is a naturally formed, one of the world’s most iconic music venues and top rated, we elevate our standards of service and hospitality to match the legendary status of Red Rocks Amphitheatre located in Morrison, Co. Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do.
The IT Administrative Support Worker will report to the IT Manager and is responsible for assisting management with IT administrative tasks including, but not limited to, data entry, technical support, software configurations, and hardware installations. The IT Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner.
The ideal candidate manages and works well with stressful situations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
This position is considered an Hourly/Seasonal/Part‑Time Employee.
Compensation and Benefits
Hourly rate: $23.43.
Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Benefits may also include retirement savings plans like 401(k), paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to legal requirements, employee eligibility, and where the employee lives and/or works.
There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including Fair Chance Ordinances and Acts.
Job Responsibilities
Responsible for deployment and tear down of POS terminals.
Provides support to all point-of-sale system problems and escalates when necessary.
Provides internal support of the Company’s PCs, printers, and related equipment.
Assists in maintenance and upgrade of PC and POS equipment.
Initiates and implements improvements to areas of responsibility.
Conduct stadium walk‑through to ensure all systems are operational prior to and during all events.
Replacement of defective hardware before, during and after events.
Diagnoses software, firmware and hardware errors, and breakage.
Maintain a thorough knowledge of the organization and adheres to all standards and practices.
Occasionally assisting at other venues in the district on non‑event days and during the off season.
Perform other related duties, tasks and responsibilities as required.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.
Qualifications
Must be at least 18 years of age (required).
Experience with Skytab Venue or Toast highly preferred.
High school Diploma or GED.
Experience troubleshooting hardware/software issues.
Basic understanding of networking (Static vs. DHCP, Star Topology, TCP/IP).
Ability to walk, stand, and crawl frequently.
Strong ability to explain and translate technical subjects with non‑technical users.
Equal Employment Opportunity Statement
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
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Red Rocks Amphitheatre is a rock structure near Morrison, Colorado, where concerts are given in the open‑air Amphitheatre. Red Rocks Amphitheater is a naturally formed, one of the world’s most iconic music venues and top rated, we elevate our standards of service and hospitality to match the legendary status of Red Rocks Amphitheatre located in Morrison, Co. Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do.
The IT Administrative Support Worker will report to the IT Manager and is responsible for assisting management with IT administrative tasks including, but not limited to, data entry, technical support, software configurations, and hardware installations. The IT Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner.
The ideal candidate manages and works well with stressful situations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
This position is considered an Hourly/Seasonal/Part‑Time Employee.
Compensation and Benefits
Hourly rate: $23.43.
Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Benefits may also include retirement savings plans like 401(k), paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to legal requirements, employee eligibility, and where the employee lives and/or works.
There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including Fair Chance Ordinances and Acts.
Job Responsibilities
Responsible for deployment and tear down of POS terminals.
Provides support to all point-of-sale system problems and escalates when necessary.
Provides internal support of the Company’s PCs, printers, and related equipment.
Assists in maintenance and upgrade of PC and POS equipment.
Initiates and implements improvements to areas of responsibility.
Conduct stadium walk‑through to ensure all systems are operational prior to and during all events.
Replacement of defective hardware before, during and after events.
Diagnoses software, firmware and hardware errors, and breakage.
Maintain a thorough knowledge of the organization and adheres to all standards and practices.
Occasionally assisting at other venues in the district on non‑event days and during the off season.
Perform other related duties, tasks and responsibilities as required.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.
Qualifications
Must be at least 18 years of age (required).
Experience with Skytab Venue or Toast highly preferred.
High school Diploma or GED.
Experience troubleshooting hardware/software issues.
Basic understanding of networking (Static vs. DHCP, Star Topology, TCP/IP).
Ability to walk, stand, and crawl frequently.
Strong ability to explain and translate technical subjects with non‑technical users.
Equal Employment Opportunity Statement
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
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