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IT Administrator- Red Rocks & Denver Coliseum - Red Rocks - Concessions

Aramark, Denver, CO, United States


Job Title: IT Administrator – Red Rocks & Denver Coliseum – Red Rocks – Concessions

Requisition #: 649767

Location: Morrison, CO 80465

Job Description
Red Rocks Amphitheatre is a rock structure near Morrison, Colorado, where concerts are given in the open‑air Amphitheatre. Red Rocks Amphitheatre is a naturally formed, one of the world’s most iconic music venues and top rated; we elevate our standards of service and hospitality to match the legendary status of Red Rocks Amphitheatre located in Morrison, CO. Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do.

The IT Administrative Support Worker will report to the IT Manager and is responsible for assisting management with IT administrative tasks including, but not limited to, data entry, technical support, software configurations, and hardware installations. The IT Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner.

The ideal candidate manages and works well with stressful situations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

This position is considered an Hourly/Seasonal/Part‑Time Employee.

Compensation and Benefits
COMPENSATION: The hourly rate for this position is $23.43 to $23.43.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job Responsibilities

Responsible for deployment and tear down of POS terminals

Provides support to all point‑of‑sale system problems and escalates when necessary.

Provides internal support of the Company’s PCs, printers, and related equipment.

Assists in maintenance and upgrade of PC and POS equipment.

Initiates and implements improvements to areas of responsibility.

Conduct stadium walk‑through to ensure all systems are operational prior to and during all events.

Replacement of defective hardware before, during and after events

Diagnoses software, firmware & hardware errors, and breakage

Maintain a thorough knowledge of the organization and adheres to all standards and practices.

Occasionally assist at other venues in the district on non‑event days and during the off season

Perform other related duties, tasks and responsibilities as required.

Qualifications

Must be at least 18 years of age (required)

Experience with Skytab Venue or Toast highly preferred

High school Diploma or GED

Experience troubleshooting hardware/software issues

Basic understanding of networking (Static vs. DHCP, Star Topology, TCP/IP)

Ability to walk, stand, and crawl frequently

Strong ability to explain and translate technical subjects with non‑technical users

EEO Statement
We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

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