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Administrative Specialist

Dawson, Columbus, OH, United States


Director, Financial and Administrative Services
Public Policy Offices
$65,000 - $75,000
Monday-Friday (Onsite)
Columbus, Ohio
Permanent Opportunity

Please ensure you read the below overview and requirements for this employment opportunity completely.

What You’ll Do:
Support CRM-driven member outreach initiatives to enhance engagement and overall satisfaction
Assist with data entry, including event registrations and annual conferences
Conduct outbound calls to members in support of targeted projects and campaigns
Oversee membership dues collection through proactive calls and email communication, while tracking and reporting status updates
Prepare and distribute mailed reminders as needed, along with drafting resignation letters for presidential signature
Provide data entry support for event registrations, annual conferences, and membership records across internal systems and databases
Ensure accurate scanning and entry of self-insured billing and medical documentation into the system
Maintain and update docket (hearing) information records
Assist with processing incoming workers’ compensation mail, including sorting and documenting non-urgent correspondence
Deliver clear and professional written communication, primarily through email, to members and stakeholders
What We’re Looking For:
Experience managing financial and accounting office operations
Strong problem-solving abilities with a proactive approach
Demonstrated commitment to delivering high-quality customer service
Proficient in Microsoft Office Suite, including Word, PowerPoint, and Excel
Familiarity with video conferencing platforms such as GoTo Webinar, Zoom, Microsoft Teams, and Webex
Highly detail-oriented with strong organizational and accuracy skills
Consistently meets deadlines and delivers work on schedule
Ensures accuracy and compliance by following established SOPs
Tracks and achieves performance metrics, including call volume, talk time, and sales goals
Actively seeks and incorporates internal customer feedback to improve satisfaction
Apply Today!
Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.
About Dawson
Dawson is a trusted staffing partner in Central Ohio. xywuqvp We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.