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Future Opening: Medical Receptionist

American Family Care, Birmingham, AL, United States


American Family Care - - Responsibilities: Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture; Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients; Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue; Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations; Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency