Lock Desk Analyst - In Office
National Mortgage Staffing, Los Angeles, CA, United States
Position: Lock Desk Analyst / Secondary Marketing Support
Location: North Hollywood, California
Work Model: In Office
Compensation: $25.00 to $26.00 per hour
Schedule: Full-time, in office
Overview
This position supports the company’s secondary marketing and analytic efforts through lock processing, pricing support, reporting assistance, and process improvement work. The role will work with several departments and help support business process improvement efforts focused on automation, quality, and efficiency.
Responsibilities
Accept rate locks from internal and external clients and confirm rate locks back to the client
Review and verify price quotes and lock requests
Enter loan information required for locking, relocking, modifying, and extending mortgage commitments into the LOS
Assist inbound callers with pricing registration questions and procedures
Communicate with mortgage loan officers and underwriters
Reconcile daily locks
Provide price quotes for rates not published on rate sheets
Resolve price discrepancies at the time of lock and loan purchase
Support management reporting and analysis of secondary marketing data
Support projects designed to improve automation, quality, and efficiency
Qualifications
Bachelor’s degree in Finance or a related field, or 3 years of experience in mortgage pricing and rate sheets
Strong mathematical and analytical skills
Strong written and verbal communication skills
Strong time management skills and the ability to work in a fast-paced environment
Ability to work well under pressure
Strong customer service skills
Strong organization, planning, and time management skills
Computer literacy, including Microsoft Office and Excel
High school diploma or equivalent
#J-18808-Ljbffr
Location: North Hollywood, California
Work Model: In Office
Compensation: $25.00 to $26.00 per hour
Schedule: Full-time, in office
Overview
This position supports the company’s secondary marketing and analytic efforts through lock processing, pricing support, reporting assistance, and process improvement work. The role will work with several departments and help support business process improvement efforts focused on automation, quality, and efficiency.
Responsibilities
Accept rate locks from internal and external clients and confirm rate locks back to the client
Review and verify price quotes and lock requests
Enter loan information required for locking, relocking, modifying, and extending mortgage commitments into the LOS
Assist inbound callers with pricing registration questions and procedures
Communicate with mortgage loan officers and underwriters
Reconcile daily locks
Provide price quotes for rates not published on rate sheets
Resolve price discrepancies at the time of lock and loan purchase
Support management reporting and analysis of secondary marketing data
Support projects designed to improve automation, quality, and efficiency
Qualifications
Bachelor’s degree in Finance or a related field, or 3 years of experience in mortgage pricing and rate sheets
Strong mathematical and analytical skills
Strong written and verbal communication skills
Strong time management skills and the ability to work in a fast-paced environment
Ability to work well under pressure
Strong customer service skills
Strong organization, planning, and time management skills
Computer literacy, including Microsoft Office and Excel
High school diploma or equivalent
#J-18808-Ljbffr