Collector II- Bilingual Japanese Speaker ONLY
Hilton Grand Vacations, Las Vegas, NV, United States
Job Title
Collector II
Job Description
WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY
At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.
Here's why you will love it here:
Recognition Programs and Rewards
Excellent health care options, including medical, dental, and vision
A people-first culture
Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
Perks at work: Employee Pricing platform
Employee Assistance Program that supports your physical and mental well-being.
Paid Vacation Time and Paid Sick Days
401(k) program with company match
Tuition reimbursement programs
Numerous learning and advancement opportunities
And more!
The Collector II will be responsible for handling calls on any past due mortgage and/or maintenance accounts, to include third-party servicing and collecting, via phone and mail.
The position will emphasize the handling/collecting calls, while following all State and Federal Laws, assist owners with a general understanding of the terms and conditions related to their ownership and contracts, and perform all collection activity in accordance with company and Federal regulations.
Responsibilities
What will I be Doing?
Collection activity that facilitates the maintenance of acceptable delinquency percentages as provided by financial management.
Maintain required levels of phone activity, contact percentages and other key performance indicators.
Legally, ethically and confidentially handle any correspondence and/or payments received.
Maintain detailed and organized support documentation related to the handling of any owner account. Request skip tracing.
Assist all members of collections staff with daily processes and procedures when required!
Qualifications
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
High School Diploma/GED
Must possess excellent written and verbal communication and organizational skills.
Must meet federal and state license requirements
Flexible Schedule M-Sat from 8am to 10pm
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
More than 6 months collections experience or related area (Customer Services or Sales)
Skip tracing experience
Timeshare Industry, Financial Services or Banking experience
Job Info
Job Identification 17878
Job Category Finance
Degree Level High School Graduate
Job Schedule Full time
Job Shift Variable
Locations DRI Center Crossing (Remote)
Area of Talent Corporate
Salary Range N/A
HR Division Corporate
Collector II
Job Description
WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY
At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.
Here's why you will love it here:
Recognition Programs and Rewards
Excellent health care options, including medical, dental, and vision
A people-first culture
Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
Perks at work: Employee Pricing platform
Employee Assistance Program that supports your physical and mental well-being.
Paid Vacation Time and Paid Sick Days
401(k) program with company match
Tuition reimbursement programs
Numerous learning and advancement opportunities
And more!
The Collector II will be responsible for handling calls on any past due mortgage and/or maintenance accounts, to include third-party servicing and collecting, via phone and mail.
The position will emphasize the handling/collecting calls, while following all State and Federal Laws, assist owners with a general understanding of the terms and conditions related to their ownership and contracts, and perform all collection activity in accordance with company and Federal regulations.
Responsibilities
What will I be Doing?
Collection activity that facilitates the maintenance of acceptable delinquency percentages as provided by financial management.
Maintain required levels of phone activity, contact percentages and other key performance indicators.
Legally, ethically and confidentially handle any correspondence and/or payments received.
Maintain detailed and organized support documentation related to the handling of any owner account. Request skip tracing.
Assist all members of collections staff with daily processes and procedures when required!
Qualifications
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
High School Diploma/GED
Must possess excellent written and verbal communication and organizational skills.
Must meet federal and state license requirements
Flexible Schedule M-Sat from 8am to 10pm
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
More than 6 months collections experience or related area (Customer Services or Sales)
Skip tracing experience
Timeshare Industry, Financial Services or Banking experience
Job Info
Job Identification 17878
Job Category Finance
Degree Level High School Graduate
Job Schedule Full time
Job Shift Variable
Locations DRI Center Crossing (Remote)
Area of Talent Corporate
Salary Range N/A
HR Division Corporate