Warehouse Logistics Coordinator
Gulf Winds International, Norfolk, VA, United States
Logistics Coordinator - Warehouse
Primary responsibility is for timely, accurate, and efficient service to our customers. Warehouse Logistics Coordinator will handle multiple accounts with a diverse customer base. This position requires strong problem-solving skills, product knowledge, and superior communication ability.
Essential Duties and Responsibilities:
Responsible for all communication with customers and GWI departments to ensure customer orders are completed
Order entry
Track containers in CMS using rail and port tracing; monitoring shipments through the dashboards for problems and exceptions.
Back up other Logistics Coordinators when needed
Team work
Set up new customer accounts and make necessary changes for existing accounts as needed
Effectively communicate and schedule all pickup and delivery order information with customer, dispatch, over the road carriers and/or highway as needed
Cross train with other Logistics Coordinators and keep desk manuals up to date
Promptly and effectively solve any issues with deliveries, equipment, etc, through trouble tickets or emails.
Ensure all templates are setup correctly and billing is accurate
Utilize Gulf Winds operating systems (CMS, Quote) to manage client's freight
Minimize all additional cost through effective communication, accurate data entry, thorough record keeping, and utilization of GWI systems
Assist shipping and receiving clerk with scanning, uploading, and completing of paperwork in system as directed
Skill Sets and Requirements:
Strong written and oral communication skills
Independent thinking and problem-solving skills
Computer Literacy
Attention to detail and accuracy
Organizational Aptitude
Ability to multi-task
Typing speed of 40+ WPM
Impeccable follow-through and commitment to quality customer service
Desires fast paced environment
Bi-Lingual is a plus (Spanish)
Minimum Qualifications:
High School Diploma or GED
Primary responsibility is for timely, accurate, and efficient service to our customers. Warehouse Logistics Coordinator will handle multiple accounts with a diverse customer base. This position requires strong problem-solving skills, product knowledge, and superior communication ability.
Essential Duties and Responsibilities:
Responsible for all communication with customers and GWI departments to ensure customer orders are completed
Order entry
Track containers in CMS using rail and port tracing; monitoring shipments through the dashboards for problems and exceptions.
Back up other Logistics Coordinators when needed
Team work
Set up new customer accounts and make necessary changes for existing accounts as needed
Effectively communicate and schedule all pickup and delivery order information with customer, dispatch, over the road carriers and/or highway as needed
Cross train with other Logistics Coordinators and keep desk manuals up to date
Promptly and effectively solve any issues with deliveries, equipment, etc, through trouble tickets or emails.
Ensure all templates are setup correctly and billing is accurate
Utilize Gulf Winds operating systems (CMS, Quote) to manage client's freight
Minimize all additional cost through effective communication, accurate data entry, thorough record keeping, and utilization of GWI systems
Assist shipping and receiving clerk with scanning, uploading, and completing of paperwork in system as directed
Skill Sets and Requirements:
Strong written and oral communication skills
Independent thinking and problem-solving skills
Computer Literacy
Attention to detail and accuracy
Organizational Aptitude
Ability to multi-task
Typing speed of 40+ WPM
Impeccable follow-through and commitment to quality customer service
Desires fast paced environment
Bi-Lingual is a plus (Spanish)
Minimum Qualifications:
High School Diploma or GED