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Senior Commercial Claims Adjuster- General Liability

Arthur J. Gallagher & Co. (AJG), Alpharetta, GA, United States


Overview
Role specifics:

Jurisdictions: Any

Licenses: Any

Location: This role is a fully remote role

How You'll Make an Impact

Apply claims management experience to analyze claims exposure, plan the proper course of action, and resolve claims.

Interact extensively with parties involved in the claim process to ensure effective communication and resolution.

Provide exceptional customer service to claimants on behalf of clients, exhibiting empathy throughout each step.

Handle claims consistently with clients’ and corporate policies, procedures, and standard methodologies in compliance with statutory, regulatory, and ethical requirements.

Document and communicate claim activity timely and efficiently, supporting claim file outcomes.

About You
Ideal candidates for this position will have:

Claims Background: Commercial General Liability and Litigation Management

Jurisdictional Experience: Any

Active Adjusters’ licenses: Any

As a key member of our experienced Claims Adjuster team, you will:

Investigate, evaluate, and resolve complex General Liability claims with moderate supervision, engaging analytical skills to make decisions and bring claims to resolution.

Work in partnership with clients to deliver innovative solutions and enhance the claims management process.

Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.

Required Qualifications

High School Diploma.

Minimum of 5 years related claims experience.

Appropriately licensed and/or certified in all states in which claims are handled.

Knowledge of accepted industry standards and practices.

Computer experience with related claims and business software.

Desired Qualifications

Bachelor’s Degree

Bodily Injury Claims

Litigation Management

Contractual Indemnification, Risk Transfer, Tenders

Compensation and Benefits
We offer a competitive and comprehensive compensation package. The base salary range reflects the anticipated low and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including experience, education, market, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. In addition to the base salary, we provide a wide range of benefits.

Core Benefits

Medical/Dental/Vision plans, starting from day one.

Life and accident insurance.

401(k) and Roth options.

Tax‑advantaged accounts (HSA, FSA).

Educational expense reimbursement.

Paid parental leave.

Other Benefits

Digital mental health services (Talkspace).

Flexible work hours.

Training programs.

Gallagher Thrive program – digital fitness and workshops.

Charitable matching gift program.

And more…

EEO Statement
We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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