Open Enrollment Programming Coordinator
Motlow, Columbia, TN, United States
The Open Enrollment Programming Coordinator manages the logistics of the establishment and maintenance of non-credit open enrollment classes and programs. Responsibilities include overseeing course creation and management, conducting data analysis, providing new instructor onboarding and ongoing support, assisting in marketing and promotion activities and contributing to departmental growth.
Essential Functions
Open Enrollment Programming
Works with the Director and Dean to establish non-credit, open enrollment short classes scheduled for the nine-county service area including pricing, contracting instructors, reserving facilities, entering data into the student information system, providing instructor support, etc.
Manages the staff and/or faculty hired to coordinate operations of the unit’s programs including, but not limited to: CDL, CCMA, Phlebotomy, and Pre-Apprentice Lineworker.
Utilize software for tracking student applications and required documentation for program admittance.
Ensure classes are appropriately priced using the WCE pricing spreadsheet.
Maintain student end of class evaluations for use by the Director of WCE for quality assurance.
Work with the Dean of Regional Services and Workforce Operations to creatively engage students and improve student experience.
Manages third party open enrollment course provider with contractual obligations including student tracking and contract renewals.
Makes recommendations to the Director regarding popular courses that could be replicated in-house or promoted separately.
Serve as the lead on events offered by WCE coordinating room reservation, promotion of the event, speaker/vendor support, catering, etc.
Data Management
Assist the Director of WCE with quarterly collection and analysis of open data.
Work with the Director to make changes to courses/classes/programs including tuition to adequately reflect at least 25% margins over direct cost of products.
Serves as backup support for departmental data entry for all required systems.
Marketing and Promotion
Assist in the development and implementation of strategic marketing and promotion plan for the WCE unit allowing for widespread dissemination of information regarding classes, programs and services to the public as well as specifically identified subgroups such as inactive credit students, Chamber businesses, etc.
Manages events pertaining to open enrollment courses (Lineworker Rodeo, etc.)
Provides second tier customer service support as needed to the Administrative Assistant ensuring inquiries about products are answered adequately and in a timely manner.
Remains knowledgeable of credit programs to reflect the one-college strategy when at external events on behalf of the college.
Supplemental Functions
Support development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area.
Serve on college committees as assigned.
Other duties as assigned.
Education, Training, and Experience
Required
Bachelor’s degree in workforce development, business related field, marketing, communications, education or other field with business management experience.
One year of experience in outside sales, data management, training, event planning or related field.
Experience effectively managing multiple projects, adapting to changing schedules and meeting deadlines.
Office management experience related to budgeting, recordkeeping, reporting, and meeting deadlines.
Intermediate experience with Microsoft Office applications – Windows, Word, Excel, PowerPoint, and Access, or database applications.
Excellent oral and writing skills
Experience monitoring and updating web sites.
Preferred
Experience in workforce development, contract training, higher education, or industry training.
Familiarity with CRM systems, scheduling tools, or project-management software.
Experience working with learning management systems (LMS), especially D2L.
Knowledge of local and regional labor market needs.
Knowledge, Skills, and Abilities
Project Management:
Ability to coordinate multiple training projects and manage deadlines.
Relationship Building:
Ability to establish and maintain strong business, industry, and internal partnerships.
Communication:
Clear, professional written and verbal communication skills.
Technical Proficiency:
Ability to support instructors in D2L, analyze data and generate reports.
Attention to Detail:
Strong documentation, reporting, and organizational skills.
Customer Service:
Demonstrates professionalism and responsiveness in employer interactions.
Working Conditions
Varied work hours, including days and evening and weekend hours as needed.
Travel to Columbia State campuses and other service area locations as needed and/or directed.
Normal sitting and movement in an office environment.
Visual and hand usage of computer terminal and/or PC
Titles Supervised
Student Workers
Hiring Salary Range
$42,580 - $51,100
This position is based at the Columbia, TN Campus.
Benefits
Vacation and Sick Leave
14 paid holidays
Medical, dental, vision and life insurance
Retirement plans
Optional 401K and 403B Deferred Compensation Plans
Educational benefits for the employee and their spouse and dependents
Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, disability, age, status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
The following person has been designated to handle inquiries regarding nondiscrimination policies:
Executive Director of Human Resources
humanresources@columbiastate.edu
1665 Hampshire Pike, Columbia, TN 38401
931-540-2501
#J-18808-Ljbffr
Essential Functions
Open Enrollment Programming
Works with the Director and Dean to establish non-credit, open enrollment short classes scheduled for the nine-county service area including pricing, contracting instructors, reserving facilities, entering data into the student information system, providing instructor support, etc.
Manages the staff and/or faculty hired to coordinate operations of the unit’s programs including, but not limited to: CDL, CCMA, Phlebotomy, and Pre-Apprentice Lineworker.
Utilize software for tracking student applications and required documentation for program admittance.
Ensure classes are appropriately priced using the WCE pricing spreadsheet.
Maintain student end of class evaluations for use by the Director of WCE for quality assurance.
Work with the Dean of Regional Services and Workforce Operations to creatively engage students and improve student experience.
Manages third party open enrollment course provider with contractual obligations including student tracking and contract renewals.
Makes recommendations to the Director regarding popular courses that could be replicated in-house or promoted separately.
Serve as the lead on events offered by WCE coordinating room reservation, promotion of the event, speaker/vendor support, catering, etc.
Data Management
Assist the Director of WCE with quarterly collection and analysis of open data.
Work with the Director to make changes to courses/classes/programs including tuition to adequately reflect at least 25% margins over direct cost of products.
Serves as backup support for departmental data entry for all required systems.
Marketing and Promotion
Assist in the development and implementation of strategic marketing and promotion plan for the WCE unit allowing for widespread dissemination of information regarding classes, programs and services to the public as well as specifically identified subgroups such as inactive credit students, Chamber businesses, etc.
Manages events pertaining to open enrollment courses (Lineworker Rodeo, etc.)
Provides second tier customer service support as needed to the Administrative Assistant ensuring inquiries about products are answered adequately and in a timely manner.
Remains knowledgeable of credit programs to reflect the one-college strategy when at external events on behalf of the college.
Supplemental Functions
Support development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area.
Serve on college committees as assigned.
Other duties as assigned.
Education, Training, and Experience
Required
Bachelor’s degree in workforce development, business related field, marketing, communications, education or other field with business management experience.
One year of experience in outside sales, data management, training, event planning or related field.
Experience effectively managing multiple projects, adapting to changing schedules and meeting deadlines.
Office management experience related to budgeting, recordkeeping, reporting, and meeting deadlines.
Intermediate experience with Microsoft Office applications – Windows, Word, Excel, PowerPoint, and Access, or database applications.
Excellent oral and writing skills
Experience monitoring and updating web sites.
Preferred
Experience in workforce development, contract training, higher education, or industry training.
Familiarity with CRM systems, scheduling tools, or project-management software.
Experience working with learning management systems (LMS), especially D2L.
Knowledge of local and regional labor market needs.
Knowledge, Skills, and Abilities
Project Management:
Ability to coordinate multiple training projects and manage deadlines.
Relationship Building:
Ability to establish and maintain strong business, industry, and internal partnerships.
Communication:
Clear, professional written and verbal communication skills.
Technical Proficiency:
Ability to support instructors in D2L, analyze data and generate reports.
Attention to Detail:
Strong documentation, reporting, and organizational skills.
Customer Service:
Demonstrates professionalism and responsiveness in employer interactions.
Working Conditions
Varied work hours, including days and evening and weekend hours as needed.
Travel to Columbia State campuses and other service area locations as needed and/or directed.
Normal sitting and movement in an office environment.
Visual and hand usage of computer terminal and/or PC
Titles Supervised
Student Workers
Hiring Salary Range
$42,580 - $51,100
This position is based at the Columbia, TN Campus.
Benefits
Vacation and Sick Leave
14 paid holidays
Medical, dental, vision and life insurance
Retirement plans
Optional 401K and 403B Deferred Compensation Plans
Educational benefits for the employee and their spouse and dependents
Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, disability, age, status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
The following person has been designated to handle inquiries regarding nondiscrimination policies:
Executive Director of Human Resources
humanresources@columbiastate.edu
1665 Hampshire Pike, Columbia, TN 38401
931-540-2501
#J-18808-Ljbffr