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Partner Relationship Manager

New Silver, West Hartford, CT, United States


Partner Relationship Manager

Location: Hybrid (CT/MA)

Base Salary + Uncapped Commission | Target OTE: $200,000+

New Silver is a leading fintech lender accelerating investment in real estate. We empower fix-and-flip and construction investors by providing fast, flexible capital and certainty of execution. Leveraging data and technology for rapid approvals, we deliver an unmatched, high‑touch customer experience to fuel projects that improve local communities.

We are proud to be a 2‑time Inc. Magazine Regionals Award Winner, a testament to our rapid growth and impact in the fintech and real‑estate lending space. Our growing company is headquartered in CT, with a global presence. We are driven by our goal to be the fastest lender in the US, so we move quickly, but carefully. Innovation is the name of the game and no idea is too out of the box for us because our motto is: Financing Outside The Box. Join our dynamic team from across the globe and help us lead the charge for real estate investors into the future!

Role Overview
We are seeking a Partner Relationship Manager to own and scale our White Label Program. This individual will be responsible for managing existing partners, prospecting and onboarding new partners, and optimizing partner performance to drive loan origination volume and revenue growth. This is a highly cross‑functional role requiring strong relationship management, operational execution, and commercial acumen. The ideal candidate is comfortable working with external partners while also building internal processes to support a scalable program.

Responsibilities

Own the end‑to‑end White Label Program, including strategy, execution, and performance tracking

Develop and refine the partner value proposition, onboarding process, and engagement model

Identify opportunities to scale and improve the program

Act as the primary point of contact for all white label partners

Build strong, long‑term relationships with key stakeholders

Monitor partner performance and proactively address gaps

Lead onboarding of new partners, ensuring a seamless launch

Work with BDR team to prospect and build relationships with new partners

Train partners on New Silver products, processes, and systems

Create materials and playbooks to support partner success

Drive loan volume through partner channels

Identify upsell and expansion opportunities within existing partnerships

Collaborate with Sales and Marketing to support partner‑driven growth

Work closely with Sales, Operations, Capital Markets, and Product teams

Act as the internal advocate for partner needs and feedback

Help streamline processes to improve partner and borrower experience

Track KPIs including partner performance, conversion rates, and revenue contribution

Provide regular reporting and insights to leadership

Use data to inform strategy and decision‑making

Qualifications

3+ years of experience in Partnerships, Account Management, or Business Development

Experience in real estate construction and fix‑and‑flip lending required

Commercially driven with a focus on revenue and performance metrics

Excellent communication and stakeholder management skills

Ability and desire to work hard and be available

Ability to work in a fast‑paced, high‑growth environment

Benefits

Work primarily remotely

Be a key leader

Get together with co‑workers around the globe, with all expenses paid for

Help real people succeed in business

100% health, dental and life insurance covered by employer

401K match

Unlimited days off

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