Quality Assurance Supervisor - IB4
Foxconn Industrial Internet - FII, Houston, TX, United States
Position Summary
The Quality Assurance Supervisor leads and maintains the Quality Management System (QMS), ensuring compliance with customer, regulatory, and internal requirements. This role drives a preventive quality culture, supports operational excellence, and ensures consistent execution of quality processes across SMT/EMS manufacturing operations. Responsibilities include supervising the quality portion for NPI & Change Management, ensuring end‑to‑end quality readiness for new product introductions and engineering changes, and driving a holistic, system‑based approach across design, process development, supply chain, and manufacturing execution.
Key Responsibilities
Quality Systems Management
Ensure compliance with QMS standards (e.g., ISO 9001, IPC standards, customer‑specific requirements)
Maintain and improve procedures, work instructions, and control plans
Drive standardization across production lines and processes
Process Assurance & Compliance
Monitor adherence to defined manufacturing processes (SMT, assembly, test)
Ensure proper implementation of PFMEA and Control Plans, ESD controls and handling requirements, traceability and serialization systems
Enforce layered process audits (LPA)
Defect Prevention & Continuous Improvement
Lead root cause analysis using structured methodologies (8D, 5 Whys, Fishbone)
Drive corrective and preventive actions (CAPA)
Partner with Industrial Engineering and Production to reduce defects:
Solder defects (bridging, tombstoning, insufficient solder)
Assembly and test escapes
Promote a zero‑defect mindset across teams
Quality Performance Management
Track and report key KPIs:
First Pass Yield (FPY)
DPPM (Defective Parts Per Million)
Scrap and rework rates
Customer complaints and returns
Analyze trends and trigger improvement actions
Provide regular reporting to plant leadership
Team Leadership & Development
Supervise and develop Quality Engineers, Technicians, and Inspectors
Define roles, responsibilities, and performance expectations
Provide coaching and technical guidance
Ensure adequate staffing and training coverage
Customer & Supplier Quality Interface
Act as liaison between customer quality teams and internal operations
Support customer audits and business reviews
Ensure timely and effective response to customer complaints (8D reports)
Collaborate with Supplier Quality on incoming issues impacting production
New Product Introduction (NPI) Support
Ensure quality readiness for new product launches
Participate in design and process reviews
Validate inspection and test strategies (AOI, ICT, FCT)
Approve first article inspections (FAI) and pilot builds
Documentation & Data Management
Ensure accurate and timely documentation of quality records
Maintain defect databases and lessons learned
Support digitalization initiatives (MES, dashboards, traceability systems)
Qualifications
Education:
Bachelor’s degree in Engineering (Industrial, Manufacturing, Electronics, or related field) preferred
Experience:
3–7 years of experience in Quality within SMT/EMS or electronics manufacturing
Prior supervisory or leadership experience preferred (Engineers, Technicians)
Technical Skills:
Strong knowledge of SMT processes and electronics manufacturing
IPC standards (IPC‑A‑610, J‑STD‑001)
Quality tools (8D, PFMEA, SPC, MSA)
Experience with inspection technologies (AOI, SPI, AXI, ICT, FCT)
Familiarity with MES and data analysis tools
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The Quality Assurance Supervisor leads and maintains the Quality Management System (QMS), ensuring compliance with customer, regulatory, and internal requirements. This role drives a preventive quality culture, supports operational excellence, and ensures consistent execution of quality processes across SMT/EMS manufacturing operations. Responsibilities include supervising the quality portion for NPI & Change Management, ensuring end‑to‑end quality readiness for new product introductions and engineering changes, and driving a holistic, system‑based approach across design, process development, supply chain, and manufacturing execution.
Key Responsibilities
Quality Systems Management
Ensure compliance with QMS standards (e.g., ISO 9001, IPC standards, customer‑specific requirements)
Maintain and improve procedures, work instructions, and control plans
Drive standardization across production lines and processes
Process Assurance & Compliance
Monitor adherence to defined manufacturing processes (SMT, assembly, test)
Ensure proper implementation of PFMEA and Control Plans, ESD controls and handling requirements, traceability and serialization systems
Enforce layered process audits (LPA)
Defect Prevention & Continuous Improvement
Lead root cause analysis using structured methodologies (8D, 5 Whys, Fishbone)
Drive corrective and preventive actions (CAPA)
Partner with Industrial Engineering and Production to reduce defects:
Solder defects (bridging, tombstoning, insufficient solder)
Assembly and test escapes
Promote a zero‑defect mindset across teams
Quality Performance Management
Track and report key KPIs:
First Pass Yield (FPY)
DPPM (Defective Parts Per Million)
Scrap and rework rates
Customer complaints and returns
Analyze trends and trigger improvement actions
Provide regular reporting to plant leadership
Team Leadership & Development
Supervise and develop Quality Engineers, Technicians, and Inspectors
Define roles, responsibilities, and performance expectations
Provide coaching and technical guidance
Ensure adequate staffing and training coverage
Customer & Supplier Quality Interface
Act as liaison between customer quality teams and internal operations
Support customer audits and business reviews
Ensure timely and effective response to customer complaints (8D reports)
Collaborate with Supplier Quality on incoming issues impacting production
New Product Introduction (NPI) Support
Ensure quality readiness for new product launches
Participate in design and process reviews
Validate inspection and test strategies (AOI, ICT, FCT)
Approve first article inspections (FAI) and pilot builds
Documentation & Data Management
Ensure accurate and timely documentation of quality records
Maintain defect databases and lessons learned
Support digitalization initiatives (MES, dashboards, traceability systems)
Qualifications
Education:
Bachelor’s degree in Engineering (Industrial, Manufacturing, Electronics, or related field) preferred
Experience:
3–7 years of experience in Quality within SMT/EMS or electronics manufacturing
Prior supervisory or leadership experience preferred (Engineers, Technicians)
Technical Skills:
Strong knowledge of SMT processes and electronics manufacturing
IPC standards (IPC‑A‑610, J‑STD‑001)
Quality tools (8D, PFMEA, SPC, MSA)
Experience with inspection technologies (AOI, SPI, AXI, ICT, FCT)
Familiarity with MES and data analysis tools
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