Caretaking Services Manager
Truckee, Truckee, CA, United States
Overview
Humane Society of Truckee Tahoe
Founded in 1994, Humane Society of Truckee-Tahoe (HSTT) has grown from a small grassroots nonprofit into the leading animal welfare organization in the Lake Tahoe region. Our mission is to save and improve the lives of pets through adoptions, community spay
euter services, and humane education programs. Learn more at www.hstt.org.
Position Summary
The Caretaking Services Manager, under the direct supervision of the Operations Director, oversees all aspects of the shelter’s caretaking operations and leads the caretaking team. This role is responsible for ensuring exceptional animal care, fostering a welcoming and supportive environment for adopters, volunteers, and visitors, and maintaining a clean, safe, and humane shelter.
Essential Duties & Responsibilities
Leadership & Supervision
Supervise Caretakers, including daily staff management, coaching, scheduling, and conflict resolution
Create and manage staff schedules to ensure adequate coverage; provide or secure coverage as needed
Ensure all staff receive proper onboarding, training, and ongoing education aligned with best practices
Caretaking Services Oversight
Oversee daily husbandry, medical care, and individual well-being to minimize animal stress and maximize physical and behavioral health; identify animals with additional needs and implement plans to address them
Maintain inventory oversight for all caretaking supplies, manage stock levels and place orders as needed to prevent shortages
Ensure that the shelter building remains fully operational through communication with the Town of Truckee Facilities department and other support services as needed
Provide coverage and support for the Community Resources Coordinator on weekends and as needed by completing intakes and outcomes for stray and seized animals and communicating with the public and law enforcement agencies as needed
Animal Welfare & Shelter Operations
Ensure all animals receive high-quality care, including cleanliness, enrichment, exercise, medical attention, and behavioral support
Maintain a clean, safe, and sanitary environment
Be committed to a high safety standard and be willing and able to comply with all safety laws and HSTT’s safety policies and rules. The Caretaking Services Manager must report safety violations and potential safety violations to the appropriate supervisory or management personnel in a time-sensitive manner.
Additional Responsibilities
Work cohesively with all other departments to ensure the best possible experience for animals, staff, volunteers, visitors and adopters
Assist with events, public education, emergency response, and cross-department support as needed
Other duties as assigned
Qualifications
Minimum of two years supervisory experience preferred
Animal welfare or sheltering experience preferred
Strong verbal and written communication skills required
Bilingual preferred
Proficiency with Microsoft Word, Google Workspace, and social media platforms
Ability to work weekends, evenings, and some holidays
Physical Requirements
Ability to routinely lift up to 50 pounds
Ability to work with and handle strong dogs and other companion animals
Ability to stand, bend, kneel, walk, and perform physical tasks in a shelter environment for extended periods of time
Compensation & Benefits
Salary: $72,000–$75,000 annually, depending on experience
Benefits include:
Medical insurance (80% employer-paid premium)
Flexible Spending Account (FSA)
Generous PTO package including vacation, sick time, holidays, and birthday
401(k) retirement plan
Group yoga (when available), office snacks, and more
Position Details
Status: Full-time, exempt (~40 hours/week)
Schedule: Friday - Tuesday (subject to change based on departmental needs); includes weekends, and may include evenings and holidays
Location: Truckee Animal Shelter
Reports To: Operations Director
Humane Society of Truckee-Tahoe is an equal opportunity employer and does not discriminate based on any legally protected status. This policy applies to all employment practices.
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Humane Society of Truckee Tahoe
Founded in 1994, Humane Society of Truckee-Tahoe (HSTT) has grown from a small grassroots nonprofit into the leading animal welfare organization in the Lake Tahoe region. Our mission is to save and improve the lives of pets through adoptions, community spay
euter services, and humane education programs. Learn more at www.hstt.org.
Position Summary
The Caretaking Services Manager, under the direct supervision of the Operations Director, oversees all aspects of the shelter’s caretaking operations and leads the caretaking team. This role is responsible for ensuring exceptional animal care, fostering a welcoming and supportive environment for adopters, volunteers, and visitors, and maintaining a clean, safe, and humane shelter.
Essential Duties & Responsibilities
Leadership & Supervision
Supervise Caretakers, including daily staff management, coaching, scheduling, and conflict resolution
Create and manage staff schedules to ensure adequate coverage; provide or secure coverage as needed
Ensure all staff receive proper onboarding, training, and ongoing education aligned with best practices
Caretaking Services Oversight
Oversee daily husbandry, medical care, and individual well-being to minimize animal stress and maximize physical and behavioral health; identify animals with additional needs and implement plans to address them
Maintain inventory oversight for all caretaking supplies, manage stock levels and place orders as needed to prevent shortages
Ensure that the shelter building remains fully operational through communication with the Town of Truckee Facilities department and other support services as needed
Provide coverage and support for the Community Resources Coordinator on weekends and as needed by completing intakes and outcomes for stray and seized animals and communicating with the public and law enforcement agencies as needed
Animal Welfare & Shelter Operations
Ensure all animals receive high-quality care, including cleanliness, enrichment, exercise, medical attention, and behavioral support
Maintain a clean, safe, and sanitary environment
Be committed to a high safety standard and be willing and able to comply with all safety laws and HSTT’s safety policies and rules. The Caretaking Services Manager must report safety violations and potential safety violations to the appropriate supervisory or management personnel in a time-sensitive manner.
Additional Responsibilities
Work cohesively with all other departments to ensure the best possible experience for animals, staff, volunteers, visitors and adopters
Assist with events, public education, emergency response, and cross-department support as needed
Other duties as assigned
Qualifications
Minimum of two years supervisory experience preferred
Animal welfare or sheltering experience preferred
Strong verbal and written communication skills required
Bilingual preferred
Proficiency with Microsoft Word, Google Workspace, and social media platforms
Ability to work weekends, evenings, and some holidays
Physical Requirements
Ability to routinely lift up to 50 pounds
Ability to work with and handle strong dogs and other companion animals
Ability to stand, bend, kneel, walk, and perform physical tasks in a shelter environment for extended periods of time
Compensation & Benefits
Salary: $72,000–$75,000 annually, depending on experience
Benefits include:
Medical insurance (80% employer-paid premium)
Flexible Spending Account (FSA)
Generous PTO package including vacation, sick time, holidays, and birthday
401(k) retirement plan
Group yoga (when available), office snacks, and more
Position Details
Status: Full-time, exempt (~40 hours/week)
Schedule: Friday - Tuesday (subject to change based on departmental needs); includes weekends, and may include evenings and holidays
Location: Truckee Animal Shelter
Reports To: Operations Director
Humane Society of Truckee-Tahoe is an equal opportunity employer and does not discriminate based on any legally protected status. This policy applies to all employment practices.
#J-18808-Ljbffr