Catering Operations Manager - Fenway Park & MGM Music Hall
Aramark Corporation, Boston, MA, United States
Job Description
Aramark Sports & Entertainment is hiring for a Catering Operations Manager for Fenway Park & MGM Music Hall in Boston, MA.
The Catering Operations Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards.
Compensation
The salaried rate for this position is $70,000.00 to $75,000.00.
Benefits
Aramark offers comprehensive benefit programs and services for eligible employees, including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans such as 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
Job Responsibilities
Develop and complete catering solutions to meet customers’ needs
Develop and maintain effective client and customer rapport
Deliver consistent quality in planning and carrying out events
Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
Assist clients in planning special events and providing creative solutions to clients’ needs
Train and lead catering employees to ensure catering and event standards are followed, ensuring quality in final presentation
Provide completed Banquet Event Orders to team and provide quality assurance that all requests are met prior to event
Responsible for delivering food and labor targets
Responsible for execution of catering events of varied size and scope, including staffing and management
Ensure accurate reporting of all catering related revenue, expenses, and receivables
Recruit, train, schedule and develop team members
Ensure compliance with all food, occupational, and environmental safety policies
At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires at least 2 years of experience
Prior experience in a management or supervisory role preferred
Previous experience in events, hospitality and catering preferred
Requires a bachelor’s degree or equivalent experience
Available to work event-based hours
Must have excellent communication skills
Complete Food Handlers and Alcohol Service Certifications as required
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Ability to stand for extended periods of time
EEO and Discrimination Statement
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
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Aramark Sports & Entertainment is hiring for a Catering Operations Manager for Fenway Park & MGM Music Hall in Boston, MA.
The Catering Operations Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards.
Compensation
The salaried rate for this position is $70,000.00 to $75,000.00.
Benefits
Aramark offers comprehensive benefit programs and services for eligible employees, including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans such as 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
Job Responsibilities
Develop and complete catering solutions to meet customers’ needs
Develop and maintain effective client and customer rapport
Deliver consistent quality in planning and carrying out events
Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
Assist clients in planning special events and providing creative solutions to clients’ needs
Train and lead catering employees to ensure catering and event standards are followed, ensuring quality in final presentation
Provide completed Banquet Event Orders to team and provide quality assurance that all requests are met prior to event
Responsible for delivering food and labor targets
Responsible for execution of catering events of varied size and scope, including staffing and management
Ensure accurate reporting of all catering related revenue, expenses, and receivables
Recruit, train, schedule and develop team members
Ensure compliance with all food, occupational, and environmental safety policies
At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires at least 2 years of experience
Prior experience in a management or supervisory role preferred
Previous experience in events, hospitality and catering preferred
Requires a bachelor’s degree or equivalent experience
Available to work event-based hours
Must have excellent communication skills
Complete Food Handlers and Alcohol Service Certifications as required
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Ability to stand for extended periods of time
EEO and Discrimination Statement
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
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