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Service Warranty Administrator

Sam Galloway Ford Inc, Fort Myers, FL, United States


Warranty Administrator

The warranty administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party.
Your day-to-day responsibilities will be:
Process all claims by next business day following RO close date
Handle and resolve claim corrections and charge backs
Flag the technicians for the hours earned on the service they performed
Assist service consultants and technicians with any warranty questions
Assist service consultants in closing all open warranty RO's
Review every warranty repair order written for proper documentation, accuracy and eligibility according to the policies and procedures.
Requirements for employment:
High School diploma or the equivalent
Two years experience in an automotive dealership
Reynolds & Reynolds is a plus
Automotive mechanical repair knowledge
Math & Writing skills
Ability to pass pre employment drug-screening and background check
Sam Galloway Ford-Lincoln has been family owned and operated since 1927 in Ft. Myers Florida.