Hourly Member Experience Supervisor

BJ's Wholesale Club - - Responsibilities: Lead all Frontline, Membership Services Desk, Membership Sales Ambassador and functions to drive member experience and business results; Develop and manage high-performing teams through recruiting, training, and performance management; Ensure proper staffing and processes to support excellent member service and execution; Maintain knowledge of policies and procedures across Member Services and Frontline teams; Communicate effectively across teams to align membership initiatives and club happenings