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BJ's Wholesale Club Team Member

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of Working at BJ's

BJ's pays weekly

Eligible for free BJ's Inner Circle and Supplemental membership(s)*

Generous time off programs to support busy lifestyles*

o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

Benefit plans for your changing needs*

o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending

*eligibility requirements vary by position

**medical plans vary by location

Job Summary

Responsible for executing Acquisition 365, renewing, upgrading, cross-selling BJ's Loyatly Programs. Also responsible for merchandise returns, exchanges, pick-ups, and general customer services inquiries. Provides excellent and efficient member service.

Team Members:

Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
We strive for flawless execution and hold ourselves accountable.
Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly to and positive attitude.

Members:

Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards

Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean

Club Standards: Work as a team to deliver GOLD club standards daily.

Work with commitment and pride to deliver GOLD- Grand opening look daily

All items stocked and promotional plans executed
Maintain visible accurate signage
Clean and organized, inside and out

Know Your Business:

Understand how to access and read production and/or financial performance reporting for your department.
See the connection between consistent execution and the positive impact it can have on the business.

Major Tasks, Responsibilities, and Key Accountabilities

Promotes the BJ's value proposition regarding acquisition, retention, perks, and the Member experience.
Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
Sells BJ's membership products to potential new and existing members with high energy and determination
Drives toward goal achievement, defined by business established benchmarks and results
Exhibits clear understanding of all BJ's Membership options, and Co-Brand credit card.
Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.
Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status.
Resolves Member concerns in a courteous and timely manner. Escalates issues to PIC and MOD when necessary.
Assists with BOPIC (Buy Online and Pick Up In Club) orders for members.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job.

Qualifications

Prior front line/customer service or previous sales experience preferred.
Results driven with proven success in goal achievement
Basic math skills preferred.
Computer proficiency preferred.

Environmental Job Conditions

Most of the time is spent frequently remaining in a stationary position on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
Occasionally requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional contact with cleaning agents.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $16.50.

","shortDescription","

BJ's Wholesale Club Team Member

Join our team of more than 34,000 team members, supporting our members and communities in our Club ...","promoted","title","Membership Sales Ambassador Full Time","duration","","experienceLevel","displayThumbnail","location","locations",[63],"id",["B","3138293544"],"displayHeadline","Work at BJ's Wholesale Club","category","displayPublishedAt","1 days ago","displayUrl","/jobs/3138293544-membership-sales-ambassador-full-time","shortTitle","shortLocation","New Baltimore, MI, United States","searchCompanyPath","/jobs?keyword=BJ%27s+Wholesale+Club","searchLocationPath","/jobs?location=New+Baltimore%2C+MI%2C+United+States","searchTitlePath","/jobs?keyword=Membership+Sales+Ambassador+Full+Time",{"_64":65,"_66":67,"_68":69,"_70":71,"_72":73},"country","United States","city","New Baltimore","formatted","New Baltimore, MI, United States, 48051","state","MI","postal_code","48051",["D",1777248000000],"Warehouse Omni Experience Ambassador

BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future

both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
Responsible for performing general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update merchandise locations, and operating equipment. Omni Experience Ambassador will be working within all digital initiatives including: BOPIC, Curbside, Express Pay and Ship from Club.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
We strive for flawless execution and hold ourselves accountable.
Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards

Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean

Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily
Maintains a clean and organized environment, inside the OMNI Space

Bin storage to organize members orders used based on gold standards
Storage bins regularly cleaned and maintained based on safety standards

Know your Business:
Understand how to access and read production and/or financial performance reporting for your department
See the connection between consistent execution and the positive impact it can have on the business
Major Tasks, Responsibilities, and Key Accountabilities
Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list. Utilizes a handheld scanner device (RF) device to pick orders from the sales floor. Uses handheld scanner device (RF) to verify merchandise. Moves merchandise from sales floor to staging area.
Communicates problems with inventory and/or equipment and communicates expired or short-dated items included on pick list.
Communicates with club team when merchandise needs to be replenished.
Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment.
Ensures all orders are picked in a timely manner to meet all productivity requirements.
Works with a high level of urgency to ensure deadlines are met up to and including key performance indicators based on individual performance.
Follows operational efficiencies, processes and productivity standards with adherence to established SOP for BOPIC, Curbside and Ship from Club.
Takes responsibility for individual performance and works with club leadership on individual performance when metrics are not met.
Securely packages the order in accordance with standard operating procedures.
Ensures the SFC area is neat, clean, and organized. Performs general housekeeping duties, including removing trash and cardboard from the work area. Handles damaged goods and spoiled products in accordance with standard operating procedures.
Processes returns to the club and makes determination on how to handle (via DDR or Membership desk)
Maintains all club policies and procedures. Including adhering to proper dress code standards.
Required to meet OMNI productivity expectations regarding service level agreements (SLA\"s), performance metrics and goals.
Performs other duties as assigned, including working in other departments as needed.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
Previous order pulling experience preferred.
Big box/wholesale retail experience preferred.
Previous RF scanner experience preferred.
Job Conditions
Most of the time is spent moving about continuously on hard surfaces. There may be a need to frequently position oneself to examine and/or scan merchandise, including bending, climbing, crawling, handling, pulling, reaching, and stooping.
Continuously requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
Usually in a comfortable environment surrounded by moving machinery and/or loud equipment. There may be exposure to temperature extremes at time to pull refrigerated orders.
There may be occasional exposure to Company-approved cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $17.00 - $20.40

","Warehouse Omni Experience Ambassador

BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whe...","Omni Experience Ambassador Part Time",[85],["B","3523637587"],"3 days ago","/jobs/3523637587-omni-experience-ambassador-part-time","Torrington, CT, United States","/jobs?location=Torrington%2C+CT%2C+United+States","/jobs?keyword=Omni+Experience+Ambassador+Part+Time",{"_64":65,"_66":86,"_68":87,"_70":88,"_72":89},"Torrington","Torrington, CT, United States, 06790","CT","06790",["D",1777284000000],"BJ's Wholesale Club, Inc.","BJ's Wholesale Club, Inc. is hiring a Member Experience Supervisor in Newark, DE to lead teams, ensure a positive member experience, and drive the club's performance. You will be responsible for mentoring Front End Leads and Cashiers, maintaining club standards, and enhancing membership growth and retention strategies. Your strong leadership will help foster a collaborative environment, while your strategic thinking will drive operational excellence and engagement within the club. Join us and help create meaningful experiences for our members.
#J-18808-Ljbffr
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BJ's Wholesale Club - JobID: R228893 [Sales Associate / Team Member] As a Membership Sales Ambassador at BJ's Wholesale Club, you'll: Drive and promote the BJs value proposition regarding acquisition, retention, perks, and the Member experience; Convert potential members by actively and effectively pitching all membership programs; Deliver superior customer service to Members; Assist with BOPIC orders for members...Hiring Immediately >>

","

BJ's Wholesale Club - JobID: R228893 [Sales Associate / Team Member] As a Membership Sales Ambassador at BJ's Wholesale Club, you'll: Drive and ...","Membership Sales Ambassador Part Time",[118],["B","3138253282"],"/jobs/3138253282-membership-sales-ambassador-part-time","Hixson, TN, United States","/jobs?location=Hixson%2C+TN%2C+United+States","/jobs?keyword=Membership+Sales+Ambassador+Part+Time",{"_64":65,"_66":119,"_68":120,"_70":121,"_72":122},"Hixson","Hixson, TN, United States, 37343","TN","37343",["D",1777456800000],"BJ's Wholesale Club - - Responsibilities: Lead all Frontline, Membership Services Desk, Membership Sales Ambassador and functions to drive member experience and business results; Develop and manage high-performing teams through recruiting, training, and performance management; Ensure proper staffing and processes to support excellent member service and execution; Maintain knowledge of policies and procedures across Member Services and Frontline teams; Communicate effectively across teams to align membership initiatives and club happenings
","BJ's Wholesale Club - - Responsibilities: Lead all Frontline, Membership Services Desk, Membership Sales Ambassador and functions to drive member e...","Hourly Member Experience Supervisor",[133],["B","3529384967"],"/jobs/3529384967-hourly-member-experience-supervisor","Tampa, FL, United States","/jobs?location=Tampa%2C+FL%2C+United+States","/jobs?keyword=Hourly+Member+Experience+Supervisor",{"_64":65,"_66":134,"_68":135,"_70":136,"_72":137},"Tampa","Tampa, FL, United States, 33646","FL","33646",211,"name","Mansueto Ventures","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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