Branch Skilled- Customer Service Representative

QPS Employment - - Responsibilities: Answer incoming sales calls and emails promptly and professionally, addressing billing issues, product concerns, service questions, and general customer inquiries; Enter customer orders and quotes accurately; calculate pricing, discounts, and prepare proposals to meet specific customer requirements in an efficient manner; Apply knowledge of company products and services to process customer requests effectively; Maintain a high level of professionalism and establish positive rapport with all customers; Coordinate with the Purchasing team to place vendor purchase orders and trace or expedite late orders to ensure customer satisfaction