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Solutions Engineer at Console.com

Jack & Jill, San Francisco, CA, United States


Job Title
Solutions Engineer

Company Description
Console.com – Thrive Capital backed AI operations startup

Job Description
You will own the full customer lifecycle, from technical pre‑sales and building custom POCs to post‑sales implementation and long‑term adoption. By architecting AI‑powered workflows across HR and IT systems, you will enable enterprises like Databricks and Figma to autonomously resolve operations requests, directly impacting the platform's vision and customer ROI.

Location
San Francisco, USA

Why this role is remarkable

Join a high‑growth team backed by Thrive Capital and DST Global, having raised $29M and currently approaching a Series B milestone.

Work with an elite customer base including Cursor, Figma, and Scale AI to automate 50%+ of their manual enterprise operations.

Experience high‑autonomy and founder‑level impact as a foundational GTM hire, shaping the product roadmap based on direct field insights.

What you will do

Design and deliver high‑stakes demos and live POCs that transform complex manual workflows into clear, automated roadmaps for executive buyers.

Architect and ship integrations across identity systems, HR platforms, and SaaS tools to ensure customers hit measurable ROI immediately after go‑live.

Act as a strategic technical advisor for customer leadership, expanding automation coverage and identifying new product opportunities to improve the platform.

The ideal candidate

Possesses 4+ years of experience in solutions engineering, forward deployed engineering, or technical architecture, preferably within enterprise IT or HR operations.

Demonstrates deep technical proficiency in connecting complex enterprise systems and building AI‑powered workflows while maintaining a strong commercial instinct.

Exhibits an entrepreneurial mindset with a desire to learn across multiple domains and a personal commitment to building incredible product experiences.

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