Senior Event Manager - Signia by Hilton at La Cantera Resort and Spa
Hilton Worldwide, Inc., San Antonio, TX, United States
Job Description - Senior Event Manager - Signia by Hilton at La Cantera Resort and Spa (HOT0CI9V)
Work Locations
Signia by Hilton La Cantera Resort & Spa
16641 La Cantera Parkway
San Antonio 78256
The beautiful Signa by Hilton at La Cantera Resort and Spa, the only Hilton Corporate Managed hotel in San Antonio, boasts 130,000+ square feet of meeting space and 496 guest rooms. We are looking to add a Senior Event Manager to our amazing team! This role presents an excellent opportunity to plan and execute amazing group events while creating memorable, lasting experiences for our guests in a vibrant and distinctive setting.
Responsibilities
Organize, plan and prioritize duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances.
Sell and influence both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determining the best solution.
Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Perform other duties as necessary based on business needs.
Maintain regular attendance.
Qualifications
Minimum 2+ years of event planning experience.
Flexible scheduling based on group demand.
It would be advantageous in this position to demonstrate the following capabilities and distinctions:
Knowledge of the hotel property management systems (Delphi.fdc).
CMP Certification.
Event planning experience within a resort/hotel environment.
Benefits
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.
Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment.
Vision, dental, life and disability insurance.
Mental Health Resources.
Best-in-Class Paid Time Off (PTO) – accrue up to 144 hours in the first year.
Go Hilton travel discount program: 100 nights of discounted travel per calendar year.
Participating in the 401(k) Plan and company match – matches 100% of every dollar eligible TM contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
Career growth and development
Team Member Resource Groups.
Recognition and rewards programs.
Access to your pay when you need it through DailyPay.
Debt‑free education: access to a wide variety of educational credentials (e.g., college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more).
Inclusive family‑building and fertility benefits.
Expanded bereavement leave.
Adoption Assistance program.
Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount.
Complimentary meals in the cafeteria while on shift.
Complimentary parking.
Catering and Events Incentive
Hilton offers a best‑in‑market SIP (Short‑Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout.
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Work Locations
Signia by Hilton La Cantera Resort & Spa
16641 La Cantera Parkway
San Antonio 78256
The beautiful Signa by Hilton at La Cantera Resort and Spa, the only Hilton Corporate Managed hotel in San Antonio, boasts 130,000+ square feet of meeting space and 496 guest rooms. We are looking to add a Senior Event Manager to our amazing team! This role presents an excellent opportunity to plan and execute amazing group events while creating memorable, lasting experiences for our guests in a vibrant and distinctive setting.
Responsibilities
Organize, plan and prioritize duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances.
Sell and influence both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determining the best solution.
Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Perform other duties as necessary based on business needs.
Maintain regular attendance.
Qualifications
Minimum 2+ years of event planning experience.
Flexible scheduling based on group demand.
It would be advantageous in this position to demonstrate the following capabilities and distinctions:
Knowledge of the hotel property management systems (Delphi.fdc).
CMP Certification.
Event planning experience within a resort/hotel environment.
Benefits
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.
Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment.
Vision, dental, life and disability insurance.
Mental Health Resources.
Best-in-Class Paid Time Off (PTO) – accrue up to 144 hours in the first year.
Go Hilton travel discount program: 100 nights of discounted travel per calendar year.
Participating in the 401(k) Plan and company match – matches 100% of every dollar eligible TM contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
Career growth and development
Team Member Resource Groups.
Recognition and rewards programs.
Access to your pay when you need it through DailyPay.
Debt‑free education: access to a wide variety of educational credentials (e.g., college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more).
Inclusive family‑building and fertility benefits.
Expanded bereavement leave.
Adoption Assistance program.
Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount.
Complimentary meals in the cafeteria while on shift.
Complimentary parking.
Catering and Events Incentive
Hilton offers a best‑in‑market SIP (Short‑Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout.
#J-18808-Ljbffr