OPERATIONS AUTOMATION SUPERVISOR (Days, Wednesday-Saturday 7am-5pm)
Uscold, Lowell, IN, United States
Company Overview
USCS is dedicated to advancing, innovating, and serving companies seeking best in service, facilities, and logistics in the cold chain. We are an employee‑focused, equal‑opportunity employer.
Location
Hebron, IN 46341, USA
Responsibilities
Provide leadership to coordinate and execute workflow across the warehouse, maintaining safety, sanitation, cost control, productivity, accuracy, team environment, and customer satisfaction.
Serve as a visible leader within the Cold Crew, fostering positive relationships with staff and upholding company culture.
Assist with inventory control functions and procedures, including cycle counts, product rotation, recall, training, customer claims and requests, and record keeping.
Participate in hiring new warehouse employees and advise on employment‑related decisions.
Provide hands‑on leadership for the development of assigned personnel and teams.
Determine if overtime is necessary and seek additional approval from management as needed.
Act as the escalation point for issues, resolving them as required.
Supervise incidents, injuries, and near‑misses, conducting follow‑up investigations and logging reports into the safety tracking system.
Develop working relationships at all levels within the USCS team environment, leading and communicating to maximize performance.
Approve timecards, assist with scheduling, and manage time‑off requests.
Act on the Automation Superintendent/Superintendent’s behalf when necessary.
Work with Management and Customer Service to ensure all requirements and requests are responded to professionally.
Monitor WCS interface for faults and clear machine faults in a timely manner.
Utilize WMS and WCS to troubleshoot errors related to the automated warehouse.
Escalate errors and system outages, acting as liaison between operations, automation provider, and USCS specialist to resolve them.
Follow automated processes to support successful execution of warehousing processes.
Seek opportunities for automated process improvements and implement corrective actions.
Qualifications
Education: High school diploma, GED, or equivalent required; associate or bachelor’s degree preferred.
Experience: 2‑3 years as a team lead or supervisor.
Physical and Other Requirements
Bend and lift up to 50 lbs. regularly.
Lift up to 70 lbs. occasionally, with assistance.
Work in a temperature range from +50°F to -30°F with moderate noise levels.
Lift overhead when required.
May require physical effort associated with using the computer to access information, standing, walking, using stairs, and lifting needed to carry out everyday activities.
Stand and walk for extended periods.
Use hands to handle objects, tools, or controls.
Effective communication, vision, and hearing are essential for safety and productivity.
Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
Additional work hours may be requested by management to help manage employee production, projects, and special events.
Operate a registered motor vehicle if part of daily tasks.
Engage in frequent personal interaction and communication.
Possess strong arithmetic and reading skills.
Follow verbal instructions, written instructions, and company policies.
Be a self‑starter, able to work independently and coordinate with others.
Thrive in a fast‑paced environment, managing stress and meeting productivity guidelines.
Standard Details
Maintain a professional demeanor in appearance and communications at all times.
Participate in staff and/or customer meetings as required.
Take initiative to prevent non‑conformities related to product, process, and quality systems.
Identify and report any issues related to product, processes, and/or quality.
Propose and implement solutions through appropriate channels.
Ensure solutions are effectively implemented.
Follow posted security procedures at all times while in the building.
Participate in safety and educational training programs.
Benefits
401 K and educational assistance after 1 year.
Blue Cross Blue Shield available after 30 days of service, if elected.
Company life insurance.
A variety of additional benefits and perks.
Additional Information
This job description may not encompass all tasks necessary to complete the role.
Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Equal Opportunity Employment
This employer is required to notify all applicants of their rights pursuant to federal employment laws. This employer is an equal‑opportunity employer.
#J-18808-Ljbffr
USCS is dedicated to advancing, innovating, and serving companies seeking best in service, facilities, and logistics in the cold chain. We are an employee‑focused, equal‑opportunity employer.
Location
Hebron, IN 46341, USA
Responsibilities
Provide leadership to coordinate and execute workflow across the warehouse, maintaining safety, sanitation, cost control, productivity, accuracy, team environment, and customer satisfaction.
Serve as a visible leader within the Cold Crew, fostering positive relationships with staff and upholding company culture.
Assist with inventory control functions and procedures, including cycle counts, product rotation, recall, training, customer claims and requests, and record keeping.
Participate in hiring new warehouse employees and advise on employment‑related decisions.
Provide hands‑on leadership for the development of assigned personnel and teams.
Determine if overtime is necessary and seek additional approval from management as needed.
Act as the escalation point for issues, resolving them as required.
Supervise incidents, injuries, and near‑misses, conducting follow‑up investigations and logging reports into the safety tracking system.
Develop working relationships at all levels within the USCS team environment, leading and communicating to maximize performance.
Approve timecards, assist with scheduling, and manage time‑off requests.
Act on the Automation Superintendent/Superintendent’s behalf when necessary.
Work with Management and Customer Service to ensure all requirements and requests are responded to professionally.
Monitor WCS interface for faults and clear machine faults in a timely manner.
Utilize WMS and WCS to troubleshoot errors related to the automated warehouse.
Escalate errors and system outages, acting as liaison between operations, automation provider, and USCS specialist to resolve them.
Follow automated processes to support successful execution of warehousing processes.
Seek opportunities for automated process improvements and implement corrective actions.
Qualifications
Education: High school diploma, GED, or equivalent required; associate or bachelor’s degree preferred.
Experience: 2‑3 years as a team lead or supervisor.
Physical and Other Requirements
Bend and lift up to 50 lbs. regularly.
Lift up to 70 lbs. occasionally, with assistance.
Work in a temperature range from +50°F to -30°F with moderate noise levels.
Lift overhead when required.
May require physical effort associated with using the computer to access information, standing, walking, using stairs, and lifting needed to carry out everyday activities.
Stand and walk for extended periods.
Use hands to handle objects, tools, or controls.
Effective communication, vision, and hearing are essential for safety and productivity.
Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
Additional work hours may be requested by management to help manage employee production, projects, and special events.
Operate a registered motor vehicle if part of daily tasks.
Engage in frequent personal interaction and communication.
Possess strong arithmetic and reading skills.
Follow verbal instructions, written instructions, and company policies.
Be a self‑starter, able to work independently and coordinate with others.
Thrive in a fast‑paced environment, managing stress and meeting productivity guidelines.
Standard Details
Maintain a professional demeanor in appearance and communications at all times.
Participate in staff and/or customer meetings as required.
Take initiative to prevent non‑conformities related to product, process, and quality systems.
Identify and report any issues related to product, processes, and/or quality.
Propose and implement solutions through appropriate channels.
Ensure solutions are effectively implemented.
Follow posted security procedures at all times while in the building.
Participate in safety and educational training programs.
Benefits
401 K and educational assistance after 1 year.
Blue Cross Blue Shield available after 30 days of service, if elected.
Company life insurance.
A variety of additional benefits and perks.
Additional Information
This job description may not encompass all tasks necessary to complete the role.
Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Equal Opportunity Employment
This employer is required to notify all applicants of their rights pursuant to federal employment laws. This employer is an equal‑opportunity employer.
#J-18808-Ljbffr