Customer Service Representative

Staffmark - - Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and timely manner.; Resolve customer complaints and issues by identifying problems and determining the best solutions.; Provide quotes, process orders, returns, and exchanges accurately and efficiently.; Maintain detailed records of customer interactions, transactions, and feedback.; Follow up and track status performance on all assigned parts estimates/proposals, technical inquiries, orders, and shipments to provide excellent customer service.