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Medical Receptionist - Full Time

Sonicjobs, Broken Arrow, OK, United States


Medical Receptionist - Full Time

Xpress Wellness Urgent Care Posted 19 hours ago, valid for 6 days
Broken Arrow, OK 74012, US
Competitive
Full Time
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Summary: The patient service specialist is responsible for front office activities, including patient reception, insurance verification, and maintaining patient data integrity.
The role requires providing excellent customer service while ensuring patient confidentiality and managing patient flow efficiently.
Candidates should have 1-3 years of prior medical office experience and a high school diploma, with an associate's degree preferred.
The position offers a salary of $35,000 to $45,000 per year, depending on experience and qualifications.
Additional requirements include obtaining and maintaining a BLS certification and knowledge of medical coding and billing.
Duties and Responsibilities

Greets patients in a polite, prompt, and helpful manner.
Proactively keeps patients informed on delays and expected time to be seen by the provider.
Consistently provides superior internal and external customer service.
Ensures patient flow runs smoothly and efficiently.
Obtains registration data, insurance information, and photo ID at each encounter.
Promptly and accurately enters patient data into the computer system.
Verifies patient's insurance.
Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan.
Follows all HIPAA guidelines and rules and explains practices to patients.
Maintain proper personnel conduct and confidentiality of patient, staff, and physician information.
Balances daily charges.
Ensures that any money received is safeguarded.
Must have exceptional multi-tasking abilities.
Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity.
Assists other staff when needed in a positive, team-centered manner.
Assist in scheduling and following up on provider referrals.
Ensures lobby remains clean and stocked with necessary items.
Seeks out methods and practices to minimize financial risk.
Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date.
Qualifications

Education: High School Diploma or equivalent required, Associates preferred.
Licenses/Certification: Must obtain and maintain a current certification in BLS.
Experience: 1-3 years prior medical office experience is preferred.
Skills: Understanding of medical coding and billing. Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others. Competent with common PC applications including Internet, Email, and Microsoft Office. Ability to supervise, train, and evaluate new and current provider staff.
Working Conditions: May be exposed to/occasionally exposed to patient elements. Subject to varying and unpredictable situations and interruptions. Occasionally subjected to irregular hours. Occasional pressure due to a fast-paced environment. The position may require lifting, carrying, or pushing equipment or patients.
Physical Requirements: Must be able to see with corrective eyewear. Must be able to hear clearly with assistance. May be exposed to infectious and contagious diseases. May be in contact with patients under a wide variety of circumstances. Able to handle emergency or crisis situations. Will be required to wear protective equipment as necessary. Ability to escort or transport patient by wheelchair or stretcher Frequently: Sitting, walking, standing. Occasionally: Bending, squatting, climbing, kneeling, twisting, lifting, carrying, pushing, traveling. Ability to lift 15-20 pounds