Product Line Operations Analyst II
LeafFilter North, Lombard, IL, United States
Product Line Operations Analyst II
At Leaf Home, we are powered by people on a single mission to make homeownership easy. We've crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work as well as a multi-year recipient of Top Workplaces recognition.
From competitive medical benefits to people-focused committees like the Women's Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us.
The Product Line Operations Analyst II provides reporting, data management, and administrative support to the Manager, Product Line Operations. This role focuses on compiling business data, building recurring reports, maintaining dashboards, and assisting with day-to-day operational coordination across assigned product lines. The Analyst helps ensure accurate performance information is available to leadership and internal teams by gathering data from multiple systems, maintaining reporting tools, and preparing materials used to track business performance. This position works closely with departments including the Inside Sales Center, Marketing, Sales, Operations, Service, Payroll, and Corporate Support functions to collect information and support operational reporting needs.
Essential Duties and Responsibilities:
Compile and organize operational and performance data from multiple internal systems and departments.
Build and maintain recurring reports used to track sales activity, revenue performance, operational productivity, and customer service outcomes.
Update and distribute regular reporting views for internal teams and leadership.
Maintain spreadsheets and reporting templates used to monitor product line performance.
Assist with preparing weekly, monthly, and quarterly reporting summaries.
Ensure consistency and accuracy of data used in reports and dashboards.
Identify and correct data discrepancies when discovered.
Maintain documentation related to reporting processes, definitions, and data sources.
Support ongoing improvements to reporting tools and data organization.
Provide administrative support for product line operational activities and internal reporting needs.
Prepare materials, reports, and data summaries for meetings and business reviews.
Assist in tracking operational metrics, project updates, and departmental initiatives.
Help coordinate information requests between departments.
Work with teams across Marketing, Inside Sales Center, Sales, Operations, Service, and Payroll to gather required data and reporting inputs.
Respond to internal requests for standard reports or basic data summaries.
Support the Manager of Product Line Operations in maintaining visibility into product line activity and performance.
Assist in improving the organization and efficiency of recurring reports.
Help identify opportunities to simplify data tracking and reporting workflows.
Support implementation of new reporting templates or dashboards as needed.
Experience and Minimum Qualifications:
2-4 years of experience in corporate or field support, analytics, FP&A, or process improvement-related business functions.
Demonstrated experience managing complex, cross-functional initiatives.
Strong business acumen with exposure to P&L ownership or financial performance management.
Proven ability to operate effectively across both field and corporate environments.
Strong analytical, problem-solving, process improvement, and presentation skills.
Valid driver's license.
Proficiency using Microsoft Office Suite.
Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).
Preferred Knowledge, Skills, Abilities or Certifications:
Bachelor's degree or a combination of education, training, and experience.
Heavy Excel, CRM, and Tableau focus.
Experience supporting multi-location or distributed field operations.
Familiarity with CRM systems, call center operations, and operational analytics.
Experience working in high-growth, private equity-backed, or performance-driven environments.
Travel Requirements:
Up to 25% Travel
Overtime/Additional Hours Requirements:
Additional and non-standard hours may be required (exempt).
Physical Requirements:
Standing Occasionally
Walking Occasionally
Focused on Growth:
Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through:
Innovating, Always Providing cutting-edge solutions for employees and customers
Partnering with Our Customers Building trusted relationships at the core of everything we do
Empowering Employees Creating opportunities for growth and success in a supportive environment
Supporting Our Communities Giving back to the places our customers and employees call home
What We Offer:
Industry-leading compensation package
Competitive medical, dental, and vision benefits after 60 days
Retirement savings plan with company match
Paid parental leave and generous paid time off programs
On-campus fitness programs and meal delivery services
Comprehensive health, wellbeing, financial wellness, and childcare benefits
Opportunities for growth and advancement
Additional Perks:
Employee assistance program with 24/7 legal, financial, and counseling support
Employee discount marketplace with thousands of savings options
Gym membership reimbursement
Employee resource groups, including VetConnect and the Women's Committee
Awards and Recognition:
Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work Certified. Additional recognitions include:
Remodeling 550 list placements
Qualified Remodeler Top 500 rankings
Smart Culture Awards for employee-focused culture
Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition
For a full list of awards, visit www.leafhome.com/press/.
Diversity and Equal Opportunity:
Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.
At Leaf Home, we are powered by people on a single mission to make homeownership easy. We've crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work as well as a multi-year recipient of Top Workplaces recognition.
From competitive medical benefits to people-focused committees like the Women's Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us.
The Product Line Operations Analyst II provides reporting, data management, and administrative support to the Manager, Product Line Operations. This role focuses on compiling business data, building recurring reports, maintaining dashboards, and assisting with day-to-day operational coordination across assigned product lines. The Analyst helps ensure accurate performance information is available to leadership and internal teams by gathering data from multiple systems, maintaining reporting tools, and preparing materials used to track business performance. This position works closely with departments including the Inside Sales Center, Marketing, Sales, Operations, Service, Payroll, and Corporate Support functions to collect information and support operational reporting needs.
Essential Duties and Responsibilities:
Compile and organize operational and performance data from multiple internal systems and departments.
Build and maintain recurring reports used to track sales activity, revenue performance, operational productivity, and customer service outcomes.
Update and distribute regular reporting views for internal teams and leadership.
Maintain spreadsheets and reporting templates used to monitor product line performance.
Assist with preparing weekly, monthly, and quarterly reporting summaries.
Ensure consistency and accuracy of data used in reports and dashboards.
Identify and correct data discrepancies when discovered.
Maintain documentation related to reporting processes, definitions, and data sources.
Support ongoing improvements to reporting tools and data organization.
Provide administrative support for product line operational activities and internal reporting needs.
Prepare materials, reports, and data summaries for meetings and business reviews.
Assist in tracking operational metrics, project updates, and departmental initiatives.
Help coordinate information requests between departments.
Work with teams across Marketing, Inside Sales Center, Sales, Operations, Service, and Payroll to gather required data and reporting inputs.
Respond to internal requests for standard reports or basic data summaries.
Support the Manager of Product Line Operations in maintaining visibility into product line activity and performance.
Assist in improving the organization and efficiency of recurring reports.
Help identify opportunities to simplify data tracking and reporting workflows.
Support implementation of new reporting templates or dashboards as needed.
Experience and Minimum Qualifications:
2-4 years of experience in corporate or field support, analytics, FP&A, or process improvement-related business functions.
Demonstrated experience managing complex, cross-functional initiatives.
Strong business acumen with exposure to P&L ownership or financial performance management.
Proven ability to operate effectively across both field and corporate environments.
Strong analytical, problem-solving, process improvement, and presentation skills.
Valid driver's license.
Proficiency using Microsoft Office Suite.
Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).
Preferred Knowledge, Skills, Abilities or Certifications:
Bachelor's degree or a combination of education, training, and experience.
Heavy Excel, CRM, and Tableau focus.
Experience supporting multi-location or distributed field operations.
Familiarity with CRM systems, call center operations, and operational analytics.
Experience working in high-growth, private equity-backed, or performance-driven environments.
Travel Requirements:
Up to 25% Travel
Overtime/Additional Hours Requirements:
Additional and non-standard hours may be required (exempt).
Physical Requirements:
Standing Occasionally
Walking Occasionally
Focused on Growth:
Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through:
Innovating, Always Providing cutting-edge solutions for employees and customers
Partnering with Our Customers Building trusted relationships at the core of everything we do
Empowering Employees Creating opportunities for growth and success in a supportive environment
Supporting Our Communities Giving back to the places our customers and employees call home
What We Offer:
Industry-leading compensation package
Competitive medical, dental, and vision benefits after 60 days
Retirement savings plan with company match
Paid parental leave and generous paid time off programs
On-campus fitness programs and meal delivery services
Comprehensive health, wellbeing, financial wellness, and childcare benefits
Opportunities for growth and advancement
Additional Perks:
Employee assistance program with 24/7 legal, financial, and counseling support
Employee discount marketplace with thousands of savings options
Gym membership reimbursement
Employee resource groups, including VetConnect and the Women's Committee
Awards and Recognition:
Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work Certified. Additional recognitions include:
Remodeling 550 list placements
Qualified Remodeler Top 500 rankings
Smart Culture Awards for employee-focused culture
Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition
For a full list of awards, visit www.leafhome.com/press/.
Diversity and Equal Opportunity:
Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.