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Lead Medical Coordinator

Bethany, Indianapolis, IN, United States


Job Category : Social Services - Refugee & Immigrant Program

Requisition Number : LEADM001087

Full-Time

Locations
Showing 1 location

IN-Indianap-7168 Graham, Indianapolis, IN 46250, USA

Description
Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Lead Medical Coordinator, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

Supervise other Medical Coordinators and provide staff training on medical, dental, and public health topics related to pediatric, adolescent care, and migrant health

Develop and maintain policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health and safety, and post-release care coordination

Schedule and transport youth to all medical appointments within required timeframes

Maintain and manage medical files in the UC Portal and ensure records are updated

Formulate treatment authorization requests to Point Comfort Underwriters for unaccompanied refugee clients

Serve as subject matter expert on Point Comfort Underwriters insurance through ongoing consultation and collaboration

Provide discharge resources and reports

Ensure documentation and filing compliance with all required forms in accordance with agency, state licensing, and ORR requirements

Reconcile and address billing errors to ensure accurate billing and prevent loss

May participate in on-call support for shelter care staff to address after-hours medical issues as needed

Stay current on all agency, federal, and state regulatory requirements related to social services

Travel periodically to healthcare facilities to build relationships and transport clients

Essential job responsibilities may vary based on program or department needs

May be required or asked to participate in a Bethany-sponsored event

Complete other duties as assigned

What Will Make You Successful

Minimum of one (1) year of employment in a public health or healthcare setting with experience in care coordination, health administration, or direct clinical care

Licensed Registered Nurse (RN) with a bachelor’s degree, or higher health-related qualification (e.g., Physician Assistant, Nurse Practitioner)

Excellent verbal and written communication skills

Ability to provide excellent and compassionate customer service

Ability to work independently and maintain a high level of confidentiality

Reliable with ability to meet time-sensitive deadlines and tasks

Ability to work well under pressure and adapt to change

Must be able to pass required medical examinations and perform essential job functions, including physical restraints of a resident

Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization

Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office Suite

Must be 21 years old with a valid driver’s license and at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany

Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage

Must pass a criminal history screen, including state and local child protection agency registries

Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity

We Invest in You

Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul

Access to training, professional development, and career growth opportunities

403(b) retirement plan with employer match eligibility

Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks)

Access to education reimbursement for those that qualify

Comprehensive employee assistance and wellness program

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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