Cloud Engineer
Experian Group, Granite Heights, WI, United States
Key Responsibilities
Perform administration & level 1/2 support of both Windows and Linux Servers
Perform administration of Azure and AWS Cloud Platforms
Respond to and troubleshoot production issues, identifying root causes and implementing fixes or workarounds to restore service quickly.
Responsible for Vulnerability Remediation of Windows and Linux Servers and Cloud Services (Azure and AWS)
Maintain and update technical documentation, ensuring clear guidance for recurring tasks, fixes, and known issues
Provide support for upgrades and implementations
Contribute to automation and process improvement, helping to streamline common support activities and reduce manual effort
Key Technical Skills
3 years working with and maintaining a mixed Windows and Linux server environment in a cloud environment.
Knowledge of and experience working with Azure and AWS platforms
Preferably tertiary level qualifications in a relevant discipline
Key Skills and Attributes
Good Troubleshooting skills for network, server and cloud issues
Great Customer service
Team player but also able to work solo
Ability to learn new technologies and skills
Ability to create clear, concise and user-friendly technical documentation
Experience with patch management tools including SCCM, AWS SSM, and Azure Update Manager
Scripting proficiency in Bash and PowerShell for automation and maintenance tasks
Strong problem‑solving and analytical skills with a focus on minimizing downtime
What We Offer
Hybrid work model
20 days of annual leave
Comprehensive medical and hospitalization coverage (including dependents)
Experian is proud to be an Equal Opportunity and Affidavit Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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Perform administration & level 1/2 support of both Windows and Linux Servers
Perform administration of Azure and AWS Cloud Platforms
Respond to and troubleshoot production issues, identifying root causes and implementing fixes or workarounds to restore service quickly.
Responsible for Vulnerability Remediation of Windows and Linux Servers and Cloud Services (Azure and AWS)
Maintain and update technical documentation, ensuring clear guidance for recurring tasks, fixes, and known issues
Provide support for upgrades and implementations
Contribute to automation and process improvement, helping to streamline common support activities and reduce manual effort
Key Technical Skills
3 years working with and maintaining a mixed Windows and Linux server environment in a cloud environment.
Knowledge of and experience working with Azure and AWS platforms
Preferably tertiary level qualifications in a relevant discipline
Key Skills and Attributes
Good Troubleshooting skills for network, server and cloud issues
Great Customer service
Team player but also able to work solo
Ability to learn new technologies and skills
Ability to create clear, concise and user-friendly technical documentation
Experience with patch management tools including SCCM, AWS SSM, and Azure Update Manager
Scripting proficiency in Bash and PowerShell for automation and maintenance tasks
Strong problem‑solving and analytical skills with a focus on minimizing downtime
What We Offer
Hybrid work model
20 days of annual leave
Comprehensive medical and hospitalization coverage (including dependents)
Experian is proud to be an Equal Opportunity and Affidavit Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#J-18808-Ljbffr