Observability Engineer
Booz Allen Hamilton, Mc Lean, VA, United States
Observability Engineer
Every transaction, every user click, and every API call flows through observability before it becomes an insight, an alert, or an automated action. You are the engineer who ensures that this pipeline works.
We are seeking an Observability Engineer with expertise in enterprise monitoring and integration development to join a team delivering full‑stack visibility across 250+ mission‑critical services supporting enterprise operations. Your responsibilities will include deploying monitoring agents, onboarding applications, building dashboards, developing integrations, and reviewing incidents to identify monitoring gaps so that subsequent incidents can be caught earlier. This role offers a clear growth path into AIOps, automation, and agentic AI, with opportunities to build new observability platforms from the ground up as we expand into new environments. You will also mentor and may supervise team members. U.S. citizenship is required for this position.
Qualifications
3+ years of experience in IT operations, monitoring, observability, and systems engineering
Experience deploying and operating Dynatrace for application and infrastructure monitoring, including agent deployment, management zones, dashboards, and alerting
Experience configuring Real User Monitoring (RUM) and building operational dashboards tied to SLOs
Experience writing automation and integration code in Python, JavaScript, Bash, and PowerShell
Experience building integrations using REST APIs, webhooks, data connectors, and OpenTelemetry pipelines
Experience reviewing incidents after resolution to identify monitoring gaps and recommend instrumentation improvements
Experience working in Agile environments with sprint‑based delivery
Knowledge of network monitoring fundamentals, including SNMP, SNMP traps, Syslog, or NetFlow
Knowledge of application architectures, including microservices, containers, and API gateways
Bachelor’s degree in a Computer Science or Information Technology field
Nice to Have
Experience with Dynatrace Synthetic monitoring, Session Replay, AppSec, digital experience monitoring, and Dynatrace Intelligence
Experience with ServiceNow Event Management, including event rules, alert management rules, alert correlation, alert lifecycle, CMDB fundamentals, ITOM concepts, ITSM integration for automated incident creation, Glide API, and ITIL practices
Experience deploying monitoring agents and observability technologies in government cloud environments such as AWS GovCloud, Azure Government, or IL4 / IL5, including restricted network and STIG‑hardened deployments
Experience with Prometheus, Grafana, and ELK/EFK
Experience with containerization and cloud platforms such as AWS, Azure, or GCP
Experience with Splunk, Splunk Enterprise Security (SIEM), Cribl, and SolarWinds
Experience with Terraform, Infrastructure‑as‑Code, and Dynatrace Configuration as Code, including Monaco
Experience using observability data for capacity planning and infrastructure forecasting
Dynatrace Associate or Professional Certification or ServiceNow Certified Implementation Specialist – Event Management (CIS‑EM) Certification
Compensation
Salary range: $62,000.00 to $141,000.00 annualized USD, depending on location, education, skills, and experience. Benefits include health, life, disability, financial, and retirement plans, paid leave, professional development, tuition assistance, work‑life programs, and dependent care.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work. The use of artificial intelligence or other tools to assist with responses during interviews (whether in‑person or virtual) is prohibited unless explicit permission is provided.
Work Model
Our people‑first culture prioritizes collaboration, whether it occurs in person or virtually. Employees working virtually are generally expected to have their cameras on during meetings.
Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the role’s needs. You may also be required to work from or visit a customer facility.
Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required.
Commitment to Non‑Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.
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Every transaction, every user click, and every API call flows through observability before it becomes an insight, an alert, or an automated action. You are the engineer who ensures that this pipeline works.
We are seeking an Observability Engineer with expertise in enterprise monitoring and integration development to join a team delivering full‑stack visibility across 250+ mission‑critical services supporting enterprise operations. Your responsibilities will include deploying monitoring agents, onboarding applications, building dashboards, developing integrations, and reviewing incidents to identify monitoring gaps so that subsequent incidents can be caught earlier. This role offers a clear growth path into AIOps, automation, and agentic AI, with opportunities to build new observability platforms from the ground up as we expand into new environments. You will also mentor and may supervise team members. U.S. citizenship is required for this position.
Qualifications
3+ years of experience in IT operations, monitoring, observability, and systems engineering
Experience deploying and operating Dynatrace for application and infrastructure monitoring, including agent deployment, management zones, dashboards, and alerting
Experience configuring Real User Monitoring (RUM) and building operational dashboards tied to SLOs
Experience writing automation and integration code in Python, JavaScript, Bash, and PowerShell
Experience building integrations using REST APIs, webhooks, data connectors, and OpenTelemetry pipelines
Experience reviewing incidents after resolution to identify monitoring gaps and recommend instrumentation improvements
Experience working in Agile environments with sprint‑based delivery
Knowledge of network monitoring fundamentals, including SNMP, SNMP traps, Syslog, or NetFlow
Knowledge of application architectures, including microservices, containers, and API gateways
Bachelor’s degree in a Computer Science or Information Technology field
Nice to Have
Experience with Dynatrace Synthetic monitoring, Session Replay, AppSec, digital experience monitoring, and Dynatrace Intelligence
Experience with ServiceNow Event Management, including event rules, alert management rules, alert correlation, alert lifecycle, CMDB fundamentals, ITOM concepts, ITSM integration for automated incident creation, Glide API, and ITIL practices
Experience deploying monitoring agents and observability technologies in government cloud environments such as AWS GovCloud, Azure Government, or IL4 / IL5, including restricted network and STIG‑hardened deployments
Experience with Prometheus, Grafana, and ELK/EFK
Experience with containerization and cloud platforms such as AWS, Azure, or GCP
Experience with Splunk, Splunk Enterprise Security (SIEM), Cribl, and SolarWinds
Experience with Terraform, Infrastructure‑as‑Code, and Dynatrace Configuration as Code, including Monaco
Experience using observability data for capacity planning and infrastructure forecasting
Dynatrace Associate or Professional Certification or ServiceNow Certified Implementation Specialist – Event Management (CIS‑EM) Certification
Compensation
Salary range: $62,000.00 to $141,000.00 annualized USD, depending on location, education, skills, and experience. Benefits include health, life, disability, financial, and retirement plans, paid leave, professional development, tuition assistance, work‑life programs, and dependent care.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work. The use of artificial intelligence or other tools to assist with responses during interviews (whether in‑person or virtual) is prohibited unless explicit permission is provided.
Work Model
Our people‑first culture prioritizes collaboration, whether it occurs in person or virtually. Employees working virtually are generally expected to have their cameras on during meetings.
Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the role’s needs. You may also be required to work from or visit a customer facility.
Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required.
Commitment to Non‑Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.
#J-18808-Ljbffr