Observability Engineer
Phase2 Technology, Mc Lean, VA, United States
Overview
Observability Engineer with expertise in enterprise monitoring and integration development to deliver full‑stack visibility across 250+ mission‑critical services supporting enterprise operations. You will deploy monitoring agents, onboard applications, build dashboards, develop integrations, and review incidents to improve future monitoring. This role has a growth path into AIOps, automation, and platform development as the program scales. U.S. citizenship is required.
You Have
3+ years of experience in IT operations, monitoring, observability, and systems engineering
Experience deploying and operating Dynatrace for application and infrastructure monitoring, including agent deployment, management zones, dashboards, and alerting
Experience configuring Real User Monitoring (RUM) and building operational dashboards tied to SLOs
Experience writing automation and integration code in Python, JavaScript, Bash, and PowerShell
Experience building integrations using REST APIs, webhooks, data connectors, and OpenTelemetry pipelines
Experience reviewing incidents after resolution to identify monitoring gaps and recommend instrumentation improvements
Experience working in Agile environments with sprint-based delivery
Knowledge of network monitoring fundamentals, including SNMP, SNMP traps, Syslog, or NetFlow
Knowledge of application architectures, including microservices, containers, and API gateways
Bachelor's degree in Computer Science or Information Technology
Nice If You Have
Experience with Dynatrace Synthetic monitoring, Session Replay, AppSec, digital experience monitoring, and Dynatrace Intelligence
Experience with ServiceNow Event Management, including event rules, alert management rules, alert correlation, alert lifecycle, ITOM/ITSM integration, Glide API, and ITIL practices
Experience deploying monitoring agents and observability tooling in government cloud environments (e.g., AWS GovCloud, Azure Government, IL4/IL5) with restricted networks and STIG hardening
Experience with Prometheus, Grafana, and ELK/EFK
Experience with containerization and cloud platforms (AWS, Azure, GCP)
Experience with Splunk, Splunk Enterprise Security (SIEM), Cribl, and SolarWinds
Experience with Terraform, Infrastructure as Code, and Dynatrace Configuration as Code
Experience using observability data for capacity planning and infrastructure forecasting
Dynatrace Certified Associate or Professional Certification or ServiceNow CIS-EM certification
Compensation and Benefits
At Booz Allen, we offer health, life, disability, financial, and retirement benefits, paid leave, professional development, tuition assistance, work‑life programs, and dependent care. The compensation range for this position is $62,000 to $141,000 annually, dependent on location and experience. This posting will close within 90 days from the posting date.
Work Model
Remote : May be required to work in person at Booz Allen or customer facilities.
Hybrid : Regularly work from a Booz Allen facility; may need to visit customer facilities.
Onsite : Work primarily at a Booz Allen or customer facility.
Commitment to Non‑Discrimination
All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, or any other status protected by applicable law.
#J-18808-Ljbffr
Observability Engineer with expertise in enterprise monitoring and integration development to deliver full‑stack visibility across 250+ mission‑critical services supporting enterprise operations. You will deploy monitoring agents, onboard applications, build dashboards, develop integrations, and review incidents to improve future monitoring. This role has a growth path into AIOps, automation, and platform development as the program scales. U.S. citizenship is required.
You Have
3+ years of experience in IT operations, monitoring, observability, and systems engineering
Experience deploying and operating Dynatrace for application and infrastructure monitoring, including agent deployment, management zones, dashboards, and alerting
Experience configuring Real User Monitoring (RUM) and building operational dashboards tied to SLOs
Experience writing automation and integration code in Python, JavaScript, Bash, and PowerShell
Experience building integrations using REST APIs, webhooks, data connectors, and OpenTelemetry pipelines
Experience reviewing incidents after resolution to identify monitoring gaps and recommend instrumentation improvements
Experience working in Agile environments with sprint-based delivery
Knowledge of network monitoring fundamentals, including SNMP, SNMP traps, Syslog, or NetFlow
Knowledge of application architectures, including microservices, containers, and API gateways
Bachelor's degree in Computer Science or Information Technology
Nice If You Have
Experience with Dynatrace Synthetic monitoring, Session Replay, AppSec, digital experience monitoring, and Dynatrace Intelligence
Experience with ServiceNow Event Management, including event rules, alert management rules, alert correlation, alert lifecycle, ITOM/ITSM integration, Glide API, and ITIL practices
Experience deploying monitoring agents and observability tooling in government cloud environments (e.g., AWS GovCloud, Azure Government, IL4/IL5) with restricted networks and STIG hardening
Experience with Prometheus, Grafana, and ELK/EFK
Experience with containerization and cloud platforms (AWS, Azure, GCP)
Experience with Splunk, Splunk Enterprise Security (SIEM), Cribl, and SolarWinds
Experience with Terraform, Infrastructure as Code, and Dynatrace Configuration as Code
Experience using observability data for capacity planning and infrastructure forecasting
Dynatrace Certified Associate or Professional Certification or ServiceNow CIS-EM certification
Compensation and Benefits
At Booz Allen, we offer health, life, disability, financial, and retirement benefits, paid leave, professional development, tuition assistance, work‑life programs, and dependent care. The compensation range for this position is $62,000 to $141,000 annually, dependent on location and experience. This posting will close within 90 days from the posting date.
Work Model
Remote : May be required to work in person at Booz Allen or customer facilities.
Hybrid : Regularly work from a Booz Allen facility; may need to visit customer facilities.
Onsite : Work primarily at a Booz Allen or customer facility.
Commitment to Non‑Discrimination
All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, or any other status protected by applicable law.
#J-18808-Ljbffr