Systems Analyst I, Telecom - Information Solutions

Job Summary
The System Analyst I reports to the Manager, Network and Telecommunication Services, supporting MUSC’s academic, research and healthcare missions. Under direct supervision, the Analyst provides operational, consultative and collaborative functions within the Enterprise Telecommunications Services team. This position assists with the maintenance and administration of phone switch, wireless IP phones, billing and voicemail systems, delivering proactive and reactive support while maintaining a professional attitude and excellent customer service skills.

Required Education, Skills, Experience
A high school diploma and two years of directly related experience; or a bachelor’s degree in a related field. Must possess good communication and customer service skills.

Physical Requirements – Mobility & Posture

Standing: Continuous

Sitting: Continuous

Walking: Continuous

Climbing stairs: Infrequent

Working indoors: Continuous

Working outdoors (temperature extremes): Infrequent

Working from elevated areas: Frequent

Working in confined/cramped spaces: Frequent

Kneeling: Infrequent

Bending at the waist: Continuous

Twisting at the waist: Frequent

Squatting: Frequent

Physical Requirements – Manual Dexterity & Strength

Pinching operations: Frequent

Gross motor use (fingers/hands): Continuous

Firm grasping (fingers/hands): Continuous

Fine manipulation (fingers/hands): Continuous

Reaching overhead: Frequent

Reaching in all directions: Continuous

Repetitive motion (hands/wrists/elbows/shoulders): Continuous

Full use of both legs: Continuous

Balance & coordination (lower extremities): Frequent

Physical Requirements – Lifting & Force

Lift/carry 50 lbs. unassisted: Infrequent

Lift/lower 50 lbs. from floor to 36": Infrequent

Lift up to 25 lbs. overhead: Infrequent

Exert up to 50 lbs. of force: Frequent

Examples: Transfer 100 lb. non-ambulatory patient => 50 lbs. force

Push 400 lb. patient in wheelchair on carpet => 20 lbs. force

Push patient stretcher one-handed => 25 lbs. force

Physical Requirements – Vision & Sensory

Maintain corrected vision 20/40 (one or both eyes): Continuous

Recognize objects (near/far): Continuous

Color discrimination: Continuous

Depth perception: Continuous

Peripheral vision: Continuous

Hearing acuity (with correction): Continuous

Tactile sensory function: Continuous

Gross motor with fine motor coordination: Continuous

Olfactory (smell) function: Continuous

Respirator use qualification: Continuous

Physical Requirements – Work Environment & Conditions

Effective stress management: Continuous

Rotating shifts: Frequent

Overtime as required: Frequent

Latex-safe environment: Continuous

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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