Systems Application Manager

Competitive salary

Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance

Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one

An encouraging and collaborative team environment that values diverse perspectives and fosters innovation

On-the-job and cross-training opportunities

A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees

JCI Employee discount programs (The Loop by Perk Spot)

Responsible for configuring, maintaining, and updating networked server systems and all security software. Must possess ability to collaborate with end users; gather Electronic Security Systems (PACs, VMS, IDS) requirements; manage end-user access and information for a physical security system and develop an upgrade path from a local system to an ePACS. The System Applications Manager must have demonstrated knowledge and skills required to configure and run database systems using tools to manage security controls for a network server environment. The System Applications Manager will be the Subject Matter Expert regarding technical discussions with clients, teammates, vendors, partners and management.

How you will do it

Responsible for recommending new hardware and software for servers and other network equipment.

Manage the health and maintenance of the network, including all Dell servers, Cisco switches and routers, and Access Control and Video Surveillance equipment.

Assist Network Engineer in designing and deploying of networks.

Assist Network Engineer in vulnerability scans of Customers’ Security network and applications.

Assist Network Engineer in Server Certification updates.

Manage tasks such as network address assignment, assignment of routing protocols etc.

Troubleshoot hardware, software, and database issues for servers in a network environment, working with vendors as needed and applying hardware and software patches and configurations changes.

Design, document and implement processes for network server hardware, software, and database support.

Identify implement and configure tools to facilitate support processes and provide audit trails of support activities.

Lead all aspects of the completion of projects including planning, assigning, monitoring, and reviewing progress and accuracy of work.

Required
Education

Two (2) year degree in Computer Science, Networking, or other computer technology-based subject area, or equivalent work experience.

CCure9000 Installer/Maintainer, Advanced, and Enterprise Level certification required.

CSEIP preferred or ability to earn CSEIP.

Experience

At least five (5) years of Physical Security Network Server and Software Administration required, ten (10) years or more preferred.

Cisco Network Applications and Hardware, SWH CCure, ARCServe, Victor, Guardian Shoot Detection, Lenel, Passage Point, LYNX, Aegis, WAVE

Skills

Ability to configure and troubleshoot networked ESS, connectivity, and physical security system hardware and software issues, both in person and over the phone.

Ability to communicate and work seamlessly with client personnel. Ability to generate and submit reports, spreadsheets, system riser diagrams, and other such documentation for submission to the client.

Preferred

Cisco Entry Certification (CCST) preferred.

HIRING SALARY RANGE: $90,000-130,000 (Salary to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However, we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile. If you believe yourbackground warrants consideration beyond the stated range, we encourage you to apply. Tosupport an efficient and fair hiring process, we may use technology assisted tools, includingartificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers. For details, please visit the About Us tab on theJohnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

#J-18808-Ljbffr