Escrow Assistant/Receptionist
LHH, Phoenix, AZ, United States
Escrow Assistant / Receptionist
A well-established, high-end mortgage and escrow firm in the Biltmore area is seeking a polished and detail-oriented Escrow Assistant / Receptionist. This role serves as the first point of contact for clients while providing essential administrative and escrow support in a fast-paced, client-focused environment. The ideal candidate is professional, organized, and comfortable working with high-net-worth clientele.
Location: Biltmore Area Phoenix, AZ Employment Type: Full-Time, In-Office
Key Responsibilities
Front Desk & Client Experience
Greet clients, agents, and visitors with professionalism and a high level of discretion
Answer, screen, and route incoming calls using a multi-line phone system
Coordinate appointments, signings, and conference room usage
Maintain a clean, organized, and professional front office environment
Receive, sort, and distribute incoming mail and packages
Escrow & Administrative Support
Provide administrative support to escrow officers and escrow staff throughout transactions
Assist with opening escrow files and preparing initial documentation
Prepare, scan, file, and organize escrow documents with accuracy and confidentiality
Track earnest money deposits, payoffs, HOA demands, and required documents as assigned
Assist with closing document preparation and post-closing tasks
Support basic accounting and deposit tasks as needed
Communicate professionally with clients, lenders, real estate agents, and internal team members
Qualifications
Previous experience as a receptionist or administrative assistant; escrow, title, mortgage, legal, or financial services experience preferred
Professional demeanor and appearance suitable for a high-end office environment
Strong organizational skills with excellent attention to detail
Ability to manage multiple priorities in a fast-paced setting
Proficiency with Microsoft Office (Outlook, Word, Excel)
Ability to handle sensitive and confidential information with discretion
Pay up to $21/hr
A well-established, high-end mortgage and escrow firm in the Biltmore area is seeking a polished and detail-oriented Escrow Assistant / Receptionist. This role serves as the first point of contact for clients while providing essential administrative and escrow support in a fast-paced, client-focused environment. The ideal candidate is professional, organized, and comfortable working with high-net-worth clientele.
Location: Biltmore Area Phoenix, AZ Employment Type: Full-Time, In-Office
Key Responsibilities
Front Desk & Client Experience
Greet clients, agents, and visitors with professionalism and a high level of discretion
Answer, screen, and route incoming calls using a multi-line phone system
Coordinate appointments, signings, and conference room usage
Maintain a clean, organized, and professional front office environment
Receive, sort, and distribute incoming mail and packages
Escrow & Administrative Support
Provide administrative support to escrow officers and escrow staff throughout transactions
Assist with opening escrow files and preparing initial documentation
Prepare, scan, file, and organize escrow documents with accuracy and confidentiality
Track earnest money deposits, payoffs, HOA demands, and required documents as assigned
Assist with closing document preparation and post-closing tasks
Support basic accounting and deposit tasks as needed
Communicate professionally with clients, lenders, real estate agents, and internal team members
Qualifications
Previous experience as a receptionist or administrative assistant; escrow, title, mortgage, legal, or financial services experience preferred
Professional demeanor and appearance suitable for a high-end office environment
Strong organizational skills with excellent attention to detail
Ability to manage multiple priorities in a fast-paced setting
Proficiency with Microsoft Office (Outlook, Word, Excel)
Ability to handle sensitive and confidential information with discretion
Pay up to $21/hr