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Operations & Customer Service Coordinator

Airgas, Pipersville, PA, United States


Operations & Customer Service Coordinator

Location: Plumsteadville, PA (SGHCLS) - Healthcare - Industrial Spec Gas - Exploratory Products
The Operations & Customer Service Coordinator provides critical administrative and logistical support to the Exploratory Products team. This role will work closely with production associates, shipping/receiving, and ASG and regional gas coordinators to ensure commitments are fulfilled. We are looking for a colleague who is a resourceful, collaborative problem-solver with SAP proficiency and excellent communication skills.
Responsibilities include:
Production Triggers: Advance planned orders into production and maintain detailed work order notes.
Inventory Control: Execute material movements (part-to-part), coordinate storage location transfers, and process part-number extensions.
System Integrity: Support system health and resolve discrepancies to ensure data accuracy.
Purchasing: Create purchase requisitions for indirect materials and facilitate specialized third-party receipts.
Financial Admin: Coordinate financial transactions, including purchasing and monthly statement reconciliation.
Receiving: Support the intake and documentation of third-party deliveries to ensure seamless fulfillment.
Stakeholder Support: Serve as the central point of contact for regional personnel, managing diverse stakeholder needs regarding product status and availability.
Coordination: Act as a bridge between Exploratory Products and the field, providing timely updates and building alignment across logistical processes.
Are you a match?
A High School Diploma or equivalent is required.
Strong interpersonal skills with ability to deal with difficult situations in a diplomatic and professional manner.
Excellent analytical and creative problem solving skills with the ability to make independent decisions based on investigation.
Excellent oral and written communication and interpersonal skills. Ability to adjust communication methods based on customer situations. Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
A positive approach and willingness to learn coupled with the ability to work in a team environment.
Ability to work independently and under some pressure to meet deadlines.
Proficient working knowledge of Google & Microsoft Office applications
Accepts and adapts to procedural changes
Your differences enhance our performance
At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
Equal Employment Opportunity Information