Student Services Secretary @ J.H. Rose High School
Pitt County Schools, Greenville, NC, United States
Student Services Secretary
J.H. Rose High School is seeking a highly organized, detail-oriented, and student-centered Student Services Secretary to support the daily operations of the Student Services Department. This position works under the direction of the school registrar, assisting with student records management, enrollment processes, and departmental coordination. The role serves as a primary point of contact for students, parents, and staff, ensuring efficient communication and a welcoming, professional environment.
Key Responsibilities
Front Office & Customer Service
Serve as the primary point of contact for the Student Services office
Greet and assist students, parents, and visitors in a professional and welcoming manner
Answer and direct phone calls, emails, and inquiries efficiently
Maintain confidentiality of all student and family information
Student Records & Data Management
Maintain and update student records, transcripts, and cumulative files
Process records requests, enrollments, withdrawals, and transfers
Ensure compliance with FERPA and Pitt County Schools policies
Utilize student information systems (e.g., Infinite Campus) for data entry and reporting
Counseling Department Support
Provide administrative support to school counselors and Student Services staff
Schedule student appointments and assist with calendar coordination
Prepare documents and materials for meetings, including IEP/504 meetings as needed
Assist with testing coordination, registration, and student scheduling processes
Qualifications Required:
High school diploma or equivalent
Strong organizational, communication, and interpersonal skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
J.H. Rose High School is seeking a highly organized, detail-oriented, and student-centered Student Services Secretary to support the daily operations of the Student Services Department. This position works under the direction of the school registrar, assisting with student records management, enrollment processes, and departmental coordination. The role serves as a primary point of contact for students, parents, and staff, ensuring efficient communication and a welcoming, professional environment.
Key Responsibilities
Front Office & Customer Service
Serve as the primary point of contact for the Student Services office
Greet and assist students, parents, and visitors in a professional and welcoming manner
Answer and direct phone calls, emails, and inquiries efficiently
Maintain confidentiality of all student and family information
Student Records & Data Management
Maintain and update student records, transcripts, and cumulative files
Process records requests, enrollments, withdrawals, and transfers
Ensure compliance with FERPA and Pitt County Schools policies
Utilize student information systems (e.g., Infinite Campus) for data entry and reporting
Counseling Department Support
Provide administrative support to school counselors and Student Services staff
Schedule student appointments and assist with calendar coordination
Prepare documents and materials for meetings, including IEP/504 meetings as needed
Assist with testing coordination, registration, and student scheduling processes
Qualifications Required:
High school diploma or equivalent
Strong organizational, communication, and interpersonal skills
Proficiency in Microsoft Office (Word, Excel, Outlook)